Card Product Analyst

Job Title:

Card Product Analyst

Location:

CityScape

What you'll do:

We are seeking a talented and entrepreneurial-minded individual who is passionate about executing best in class product management and digital experiences to join the Western Alliance Bank's growing Card Product Management Team in the role of Card Product Analyst. The Card Product Analyst will assist Card Product Manager(s) and other Card Product staff, Card Sales executive leadership and others with managing all card products including reporting, audit and compliance adherence, vendor management, policy and procedure development and adherence and more. Research, analyze, evaluate, report and communicate internal and external data and product performance for card products.

What we are looking for:

• Data Integrity, Reporting and Card Product Performance Management

• Develop, manage, analyze, present and discuss reporting of key Card product metrics including revenue and interchange, transaction volumes, pricing, trends, profitability, service quality and other key measurements.

• Product Development, Product Enhancement, Policy, Audit and Internal Controls

• Assist the Card Product Managers, Operations, Sales and IT teams with designing, developing and enhancing card products, ensuring product compliance with internal policy and controls and applicable regulations.

• Provide communication and training and approvals processes thereof.

• Assist with managing third-party vendors, internal and external systems, system updates, changes, processes and system affects, and creating and reporting management metrics for assigned products to leadership.

• Participate as a member of the product team.

• Fully engage in the product, project, approval, audit and other processes followed by the Bank.

• Function as a subject matter expert on all assignments, duties, products and other matters in support of internal and external partners.

• Constantly strive to make a difference.

• Particular focus includes data and reporting integrity, timeliness, correctness and deep and detailed focus on all tasks, partners, team members and customers.

• Be well-connected to Product Managers, card and line sales officers and leadership to meet all needs in a timely manner and with 100% accuracy.

Qualifications

• High school diploma or equivalent required. Bachelor's degree in Business, Finance or Data Management as a minimum. 1-3 years of experience in banking and financial services or data management.

• Equivalent combination of experience and education acceptable.

• 1-3 years of experience in Banking, Finance, Treasury Management, Card Services/Card Issuance and/or Product Management/Development background preferred, with the ability to concurrently manage and execute against multiple tasks, projects, people simultaneously.

• Skills in excel and tableau, Microsoft products, systems and data analysis, flexibility in managing multiple and differing systems simultaneously.

• Project management processes.

• Effective oral, written and interpersonal communication skills.

• Detail-oriented, with ability to influence, collaborate and communicate across all levels and lines of business, internal resources and external vendors

Benefits you'll love:

We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation