Are you a glass half full type of person? Do you enjoy being the cheerful face and helping hand that treats each customer as an individual? If you do, our full-time position will give you the chance to be that positive first impression for our customers and the reason why they want to come back to us.
You are creating a great customer experience in a dynamic and fast-paced environment at the Madison Airport with diverse customers and friendly co-workers. Your day will go by faster than you know it.
As our ambassador, you will:
Greet our Preferred and Fastbreak customers,
Quickly verify their information and provide them with their rental vehicle and contract
Make reservations and complete paperwork
Contact staff to ensure that the vehicles are clean and ready
Greet returning customers and retrieve keys
Conduct a vehicle damage inspection with the customer
We are looking for candidates with:
The ability to turn a customers bad day into a great one
Positive, smiling, high energy, helpful and professional people
Great listening and communication skills
Previous customer service experience
Poise and a professional and polished image
Familiarity with computers
Valid driver's license and good driving record
At the airport, your work shift may be as early as 8 am and end as late as 9 pm and will include a weekend day and some holidays. Tell us what your availability is and we will try to work with it.
We also provide our full-time employees with great benefits:
$13 Per Hour
Generous PTO Plan and Paid Holidays
Health, Dental And Vision Insurance
Company Paid Life Insurance & Long Term Disability
Additional discounts; including discounted car rentals
We offer you an enthusiastic, family-friendly and collaborative work environment where you will be developed, recognized and rewarded for a job well done. Upon hire, you will participate in a comprehensive training program to prepare you for your new role and regular coaching to hone your skills.
At Midwestern Wheels, Inc. you are part of a family. Established in 1958 and locally owned and operated, we are customer-led and service driven. As a licensee of Avis Budget Group, Inc. a leading global provider of vehicle rental services, we operate the Avis and Budget Rent A Car brands at locations in seven Wisconsin cities and one location in Minnesota.
We are proud to be an equal opportunity employer.
Midwestern Wheels, Inc