Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Responsible for increasing the number of active subscribers and product
penetration in assigned multi-dwelling properties/communities by
selling and promoting Comcast products including video, high-speed
Internet, voice and XFINITY Home. Develop strong relationships with
property management that is conducive to the sale and retention of
Comcast products and services. Provide ongoing sales support to assigned
MDU properties. Utilizes advanced knowledge of Comcast's products and
services as well as sales process experience to maximize sales. Works
with moderate guidance in own area of knowledge.
Employees at all levels are expect to:
you do your job
customers first, give them seamless digital options at every touchpoint,
and make them promoters of our products and services
game-changing technology, products and services, especially our digital
tools and experiences
open to new ideas
brings more employee and customer feedback into the company-by joining
huddles, making call backs and helping us elevate opportunities to do
better for our customers
Drive results and growth
Respect and promote inclusion and diversity
Do what's right for each other, our customers, investors and our
promoting offerings to customers on-site within multi dwelling units.
Displays thorough and recent competitive knowledge of features,
benefits, product differences, pricing, and campaigns for video, high-
speed internet, voice and XFINITY Home.
penetration goals as established by local market. Drives customer
acquisition, awareness, retention and interest in XFINITY products,
bundles and offers at the property level by leveraging available
programs (e.g., community rewards for property staff, events, marketing
collateral, channel resources and online/digital tools).
regarding sales, product, technical, or customer care issues. Leads
fast resolution of product and customer care issues across customer
care, billing and technical support as a single point of contact who
is helpful to the customer and property staff and also to internal
leasing staff of MDU properties and leverages their support through on-
site programs and events.
consistent basis prior to and following occupancy; manages and attends
frequent on-site events to generate subscriber growth. For new build and
win back properties ensures that Comcast services are available prior to
mobile apps, and other software programs and social media to drive
online marketing efforts.
nights and weekends, variable schedule(s) as necessary.
Bachelor's Degree or equivalent
Generally requires 2-3 years related experience.
Comcast is an EOE/Veterans/Disabled/LGBT employer