Capriccio Grill General Manager

Responsible for the management of all aspects of the Capriccio Grill Restaurant & Peabody Deli functions, in accordance with hotel standards. Direct, implement and maintain a service and management philosophy, which serves as a guide to respective staff.

• 3-5 years' experience as an Assistant Restaurant Manager/Supervisor, preferably in a high volume, fast-paced and upscale restaurant, or 2 years as a restaurant manager.

• Knowledge of various food service styles (i.e., French service, Russian service, Butler style service).

• Fluency in English, both verbal and written. Ability to provide legible communication.

• Compute basic arithmetic.

• Knowledge of food and beverage cost controls.

• Ability to:

• perform job functions with attention to detail, speed and accuracy.

• prioritize and organize.

• be a clear thinker, remaining calm and resolving problems using good judgment.

• follow directions thoroughly.

• understand guests' service needs.

• work cohesively with associates as part of a team.

• work without direct supervision.

• maintain confidentiality of guests and associate information and pertinent hotel data.

• ascertain departmental training needs and provide such training.

• direct performance of associates and follow up with corrections when needed.

• satisfactorily communicate with guests, management, and co-workers in a courteous, empathetic and discreet manner.

Desirable:

• College degree or equivalent.

• Previous experience in cashiering/order taking and food service.

• Certification of previous training in liquor, wine, and food service.

• Previous culinary training.

• Certification in CPR & First Aid.

• Ability to suggestively sell.

• Ability to input and access information in the property management system/computers.

• Previous guest relations training.