Note: Position can be filled at a variety of location throughout Orange North territory (Downey, Whittier, Industry, La Jolla)
Provides leadership and supervision of field operations employees at the district level within the Gas Operations organization. Supervises and administers technical field support, assists with district budget oversight, repair and installation of pipeline, meters and equipment. Is responsible for system integrity to ensure compliance with Company policies and procedures as well as Federal, State, and Local regulations.
Supervises Field Operations at the district level, to ensure compliance with functional guidelines, policy and procedures, G.O.112-E, CFR-49, and Cal OSHA safety order requirements. Supports achieving the most cost effective District operations and maintenance of gas facilities. Conducts field rides, audits and job observations to ensure quality and performance expectations are met. Supervises Gas Operations employees to ensure work is performed safely and is in compliance with Company policy, procedure and governmental regulations.
Responsible for developing, implementing and maintaining effective safety programs focusing on employee, customer and pipeline safety. Is responsible for meeting or exceeding all Key Performance Measures including; customer and builder satisfaction, cost savings, service and safety. Actively supports and works with major programs including; AMI, DIMP, DRIP, SLIP, and PSEP.
Acts as District point of contact for residential customers, public officials, first responders, pipeline and other contractors. Develops and maintains strong customer relations in order to resolve issues and problems, many involving dissatisfied customers, CPUC complaints or other matters of a delicate nature.
Provides backup for Gas Operations Field Team Lead. Provides work direction to represented employees and performance input to Field Team Lead. Deals effectively with employee labor relations problems, i.e., investigatory interviews and disciplinary actions.
Responds to and provides work direction during emergency outages, incidents and structure fires involving gas facilities. Responsible for leading emergency response efforts including the development and implementation of emergency response strategies and coordinating resources to effectively resolve all types of emergency incidents, including natural disasters.
Responsible for assisting in the development and monitoring of the district budget.
Provides interpretive counsel and information used in the managerial decision-making process. Generally works with GO Field Team Lead to make recommendations as to the final course of action to be taken.
Four year college degree in business administration, engineering, project management or related field is preferred.
Minimum three (3) years extensive knowledge of Gas Operations Field work methods and tools required; Knowledge of Commercial and Industrial Field operations is desired
Extensive knowledge of field safety policies and practices including emergency incident response, emergency communications, message center reporting and leak investigation.
Knowledge of regulatory and compliance requirements for Gas Operations.
Must have a thorough understanding of the Collective Bargaining Agreement (CBA), labor practices, the ability to engage represented employees, deal effectively with performance problems and thrive in a union environment.
Must be able to analyze complex data and manage complex projects.
Must possess strong listening, verbal and written communication skills.
Requires very strong interpersonal skills, self-confidence, and demonstrated leadership ability to effectively work with employees at all levels as well as to lead and inspire a diverse workforce through a dynamic work environment.
Must display versatility, quick problem solving, handle multiple demands, and ability to work effectively with a variety of individual personalities.
Must have knowledge of company budgeting practices including financial systems such as SAP and Business Warehouse as well as knowledge of Click and MS Office.
Has on-call responsibilities.
Requires valid California Driver's License and DOT testing.
Frequently requires working extended hours. Major emergencies may require extended days. Environment is both inside and outside. On some assignments, extensive driving may be required to visit multiple work locations.
May approve invoices up to $100,000.
Southern California Gas Company