CAO & Technology Training - Technology Learning Partner
Req #: 180093640
Location: Wilmington, DE,US
Job Category: Human Resources
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the worlds most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
The primary responsibility of this position is to be a trusted Technology Learning Partner as part of the CAO & Technology Training Team supporting Global Technology (GT) in achieving GT's strategic business objectives, through a robust learning strategy that is globally consistent and scalable.
Roles & Responsibilities:
Effectively consulting with technology leaders to understand strategic business priorities and specific business challenges faced
Formulating the learning strategy by identifying needs, leveraging existing CAO & Technology Training solutions as appropriate and addressing the client's training requirements
Implementing globally consistent, efficient and impactful learning solutions
Collaborate strongly with Shared Services Training Team including the Digital Learning Services in executing the training strategy, utilizing best-in class curriculum content and facilitation
Effectively partner with HR Business Partners, Recruitment, Business Stakeholders & Other Support Functions in developing and executing the learning strategy
Building a strong learning culture across Global Technology by engaging and enabling business and technology managers, in developing their teams
Ensuring Global Technology leverages the Learning@JPMC learning platform to support employees in maximizing their performance and career potential through a variety of learning opportunities
Analyzing training results and metrics in order to report business impact to business stakeholders
Staying current with the latest market training innovations / product offerings and being consultative by suggesting innovative training solutions
Qualifications, Experience & Attributes
Graduate / Post Graduate, with a minimum of 10-12 years of experience in Banking / Financial Services of which at least 3 should be in a similar role & profile. Exposure to current training methodologies is an advantage
Ability to motivate and lead a team as well as contribute as a member of high performance teams in a project deadline driven environment.
Display the highest professional standards, operating with a commercial mind-set, high client centricity and being innovative by challenging the status quo.
Strong Interpersonal skills & to be able to communicate with impact at all levels.
Client Centricity / Business awareness & Commercial mind-set / Adaptability / Developing Others / Innovative / Strategic Thinking / Problem Solving / Quality Orientation / Self motivated
Jpmorgan Chase & Co.