Campus Safety Dispatcher

The Roanoke College Office of Campus Safety's 24-hour emergency operations and communications center (EOCC) is responsible for providing a secure environment for members of the Roanoke College community and visitors to the campus. The primary responsibility for dispatchers is to ensure the safety and well-being of the entire community. In order to address this responsibility, the EOCC acts as a central dispatch office for the Office of Campus Safety and after-hours main switchboard for the college. Works days, nights, weekends, and holidays.

Key Responsibilities:

• Ability to work in a stressful office environment performing multiple tasks during routine and emergency situations

• Clearly and effectively communicate verbally and in writing

• Use of base and portable radio equipment

• Collaborate with Office of Campus Safety staff through the chain of command

• Perform basic and advanced dispatching functions

• Keep and track statistical data

• Prepare reports and correspondence

• Monitor alarms, Closed Circuit Television camera and maintain card access equipment

• Maintain strict confidentiality of information

• Liaison and communicate with city, state and federal agencies as needed

• Perform other duties as assigned

Education, Experience, Skills, and Abilities:

• High School Diploma or GED (minimally required)

• One year working experience within a public safety field.

• Preferred candidate will have dispatching experience in a college or university setting with demonstrated ability to communicate effectively with all segments of a college population.

• Must be able to work independently, prioritize and exercise sound judgement.

• Must be a team player and dependable.

• Ability to work weekends and late night/early morning hours.

• Maintain a customer service attitude

• Microsoft Office and Windows-based computer proficiency

• Ability to obtain appropriate public safety/law enforcement certifications

About Roanoke College

Roanoke College is a place where every student who works hard has the opportunity to succeed. We champion potential, providing essential learning and leadership through innovative academic programs and transformative educational experiences, giving students the mettle, mindset, and empathy to pursue lives of purpose, build meaningful careers, and meet society's most pressing needs. Located in scenic Salem, Virginia, Roanoke College is an intimate, welcoming community that has served the local region and beyond for nearly 200 years. Now, we're building on momentum and offering a Roanoke experience for today's students and a legacy that belongs to every Maroon.

Roanoke College is a nationally ranked residential liberal arts college affiliated with the Lutheran Church (ELCA), located in the beautiful Roanoke Valley of Virginia. A Phi Beta Kappa institution, Roanoke College is an equal opportunity employer and actively seeks diversity among its faculty, staff, and students; women and members of under-represented groups are especially encouraged to apply.