Campus Financial Aid Manager (Al)

Posting Details

Posting Summary

Working Title Campus Financial Aid Manager (AL) Role Title Education Coordinator I Role Code 29131-FP FLSA Exempt Pay Band 05 Position Number 28000778 Agency Northern VA Community College Division NV280-Office of Student Services Work Location Alexandria

• 510 Hiring Range $78,000-$88,000 Emergency/Essential Personnel No EEO Category B-Professional Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule

M-F

Sensitive Position No Job Description

General Description:

The Financial Aid Manager for the Alexandria campus will provide leadership, direction, supervision and managerial accountability within the campus financial aid office for the purpose of maximizing assistance for all Northern Virginia Community College students who have applied or may apply for financial aid.

Duties and Tasks:

• To act as the campus financial aid extension of and liaison to the College Financial Aid Office (CFAO).

• To initiate and adhere to direction, policies and procedures provided by the CFAO,

• To create an environment of cooperation and collaboration that reinforces the vital relationship between the campus financial aid office and the campus.

• To serve as the primary contact for the Dean of Students in researching.

• Resolving and providing follow-up on financial aid issues and concerns.

• To participate in Student Services meetings and activities on campus as a member of Student Services, and to provide leadership in interactions with other campus offices.

• To ensure effectiveness and efficiency of the campus office by establishing and maintaining staff schedules and roles, by developing and maintaining innovative processes that meet the needs of students in a timely manner, and by monitoring compliance and staff adherence to all pertinent federal, state, VCCS, and institutional policies and procedures.

• To ensure availability and accuracy of information and assistance to those accessing the services of the campus financial aid office for the purpose of guiding students through the aid process-over the phone, by email, virtually or by in-person consultations.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

Required KSAs:

• Strong management, training and leadership skills and the ability to synergize staff for maximum output and results.

• Solid customer service skills and abilities.

• Knowledge of and ability to interpret federal, state and institutional policies and procedures, especially as they relate to the administration of financial aid.

• Excellent communication and organizational skills.

• Ability to work well with students, staff and other offices for successful resolution to difficult problems.

• Ability to work independently and to create efficient office management processes and systems.

• Ability to compose correspondence with proficiency of syntax and grammar.

• Ability to work under pressure and to meet deadlines.

• Knowledge of financial aid, industry, and college websites and publications including, but not limited to, NASFAA Today's News, IFAP, NOVA website, SCHEV, VCCS.

Minimum Qualifications:

• Experience processing financial aid within a higher education student information system.

• Experience using computer applications related to financial aid.

• Supervisory experience.

• Customer service experience.

Additional Considerations

Additional Considerations:

• Experience in using PeopleSoft Student Information System.

Operation of a State Vehicle No Supervises Employees Yes Required Travel

No

Posting Detail Information

Posting Number CLS_3096P Recruitment Type General Public

• G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 06/24/2024 Job Close Date 07/08/2024 Open Until Filled No Agency Website www.nvcc.edu Contact Name Email Phone Number Special Instructions to Applicants

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information Background Check Statement Disclaimer

The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.

ADA Statement

The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting https://jobs.vccs.edu/postings/74552

Supplemental Questions

Required fields are indicated with an asterisk (*).

• I understand this position is not a remote position and I will be required to attend work in person.

• Yes

• No

• I understand this position is located in Virginia and I will be required to reside in the DMV metro area.

• Yes

• No

• Do you have experience processing financial aid within a higher education student information system?

• Yes

• No

• Do you have experience using computer applications related to financial aid?

• Yes

• No

• Do you have experience providing customer service?

• Yes

• No

• Do you have previous supervisory experience?

• Yes

• No

Applicant Documents

Required Documents

• Resume

Optional Documents

• Cover Letter/Letter of Application

• Other Document

• AHP Letter