The Asset Protection Officer is an individual contributor position with the Asset Protection team responsible for supporting the protection of our enterprise assets, which include: people, product and property. Our mission is to become the leading Asset Protection department whose capabilities, knowledge of our business and understanding of our customer allows us to ensure associate safety and respond to crisis situations. The Asset Protection Officer supports campus protection and safety through four core campus posts, including: Campus Gates, Lobby Desks, Interior and Exterior Campus Roves. This individual must maintain ongoing action readiness for incidents related to life safety and enterprise shrink. This individual must also maintain accurate reporting on incidents that arise on campus and may participate in campus investigations. This position typically reports to the Supervisor of Asset Protection and has no direct reports.
Ensure associates, vendors and visitors follow safety and security related policies and procedures on campus.
Greet, engage and assist associates, vendors and visitors at lobby and entrance gates.
Conducts roves in his/her assigned area to detect and appropriately respond to safety and/or security issues. These roves can be performed on foot and/or motor vehicle, as assigned.
Controls access into the building by verifying credentials and assigning visitor access as required.
Monitors and maintains the compliance with C-TPAT, OSHA, EPA and state and local regulations pertaining to safety, fire safety and environmental protection.
React and respond urgently, as first and supporting responders, to campus safety and medical incidents.
Identify and assess safety related incidents which may include but are not limited to: First Aid, Life Safety and Internal Theft.
Accurately write and submit necessary reporting and follow up on campus safety and security incidents.
Retain and implement knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior, and is open to change and adapts to new information or unexpected obstacles
Conduct surveillance of buildings and grounds through closed circuit television (CCTV) and other electronic systems.
Validate and document all outgoing trucks and partner with internal transportation teams on incoming and outbound product.
Maintain thorough knowledge and preparedness to use facility safety equipment (to include areas such as: Fire Suppression Systems, Surveillance equipment, etc.).
Deliver excellent customer service to all associates.
Maintain detailed and current knowledge of the campus (Logistics operations, campus layout, and key business partners).
Assist in completion of campus inspections and investigations.
Build productive business relationships while demonstrating a thorough understanding of each function
Participate in Asset Protection programs, project meetings and committees as directed by leadership.
Communicate with business partners, external partners and local law enforcement/emergency responders
Support projects and initiatives as assigned by Lead Officer or Supervisor.
Must have a valid driver's license
1 to 3 years of security/safety experience preferred
1 to 3 years of customer service experience preferred
Experience with identifying and responding to safety related issues preferred
Strong decision making capability
Intermediate computer skills including but not limited to MS Office, SAP, access control software & Web based programs
Must have the ability to respond in accordance to enterprise policy and procedure in high and low pressure situations
Strong interpersonal and customer service skills
Excellent written and verbal communication skills
Ability to interact with individuals from all levels within the organization
First Aid, CPR and AED certification annually certified.
Must have the ability to multi-task and be flexible
Ability to lift and carry a minimum of 25 lbs.
Ability to sit or stand for extended periods of time (up to 2 hours)
Ability to climb a standard ladder up to 15 feet
Ability to climb stairs (2 or more flights at one time) at a casual, brisk or rapid pace
Ability to walk continuously for extended periods of time (2 or more hours)
Ability to walk over uneven terrain
Ability lift or drag up to 105 lbs. up to 50 feet
Job duties require working in inclement weather
May be required to work weekends and holidays
REPORTS TO: Typically reports to AP Supervisor
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.