Universal Technical Institute, Inc. Phoenix , AZ 85002
Please Note: This requisition is for bench building purposes only. We are looking for quality candidates for future openings.
Our National Campus Admissions Representative works to change the world, one life at a time, by helping students achieve their dreams through education. One should enjoy making connections and thrive in a fast-paced, goal driven and compliance focused environment. This is the role for you if you are a competitive, charismatic, sales professional who has the ability to coach, collaborate and motivate others. This is a work hard/play hard environment where you will have monthly enrollment goals, and you'll be motivated by competing within your own team. You have been successful in sales because you are an active listener, you are able to work with and through different personalities, you don't let rejection knock you down, you're open to coaching and feedback, and you thrive in an environment where helping students achieve their goal of graduating from UTI is rewarded.
Principle Accountabilities & Deliverables
Interfaces with students nationally; determines their goals and motivations by using a consultative sales approach that includes open ended questions and active listening.
Effectively delivers the Educational Value Proposition for all UTI, NTI and MMI programs to perspective students.
Establishes optimal campus location for prospective student and overcomes the challenges related to the relocation.
Delivers program information via telephone and written materials, communicating school policies, processes, and procedures throughout the entire student life cycle.
Addresses issues or concerns regarding cost, financing, dress code, curriculum, tutoring, testing procedures, enrollment paperwork information, cancellation policy, or other related items to ensure student understands the entire UTI/NTI/MMI education decision.
Conducts follow-up calls throughout the student life cycle to ensure student success.
Conducts tours of school campus on an as needed basis.
Maintains CRM database to company standards.
Proactively establishes relationships with other departments at multiple campus locations.
Accountable to perform the functions of the job while remaining compliant with organizational policies as well as state, federal and other regulatory bodies
Stays informed of current trends and changes in the industry through participation in admission training meetings and required representative programs.
Other duties as assigned.
Knowledge, Skills, & Abilities
Education / Experience
High school diploma or GED
Minimum two years sales experience, with preference given to candidates with academic admissions or telesales experience
Excellent interpersonal communication skills, both verbal and written
Ability to work in an environment that is goal oriented
Ability to provide flexible and adaptable work schedules
Ability to maintain positive attitude while working within deadlines
Ability to gain, understand and apply information and data as it relates to enrolling a graduate
Ability to use good judgment, problem-solving and decision-making skills
Knowledge of personal computer software applications and customer relationship management database
Self-starter with excellent follow through
Must possess excellent organizational skills
Must be able to lift, carry, push, or pull up to 5 pounds 5% or less of the workday
Must be able stoop, kneel, crouch, or crawl 5% or less of the workday
Must be able to talk, see, hear, concentrate, think, learn and reason for all of the workday
Must be able to sit and walk or otherwise move around for prolonged periods of time throughout the workday.
Must be able to successfully use a telephone, keyboard and do manual tasks for prolonged periods of time throughout the workday
Flexible business hours that may require working nights and weekends; occasional overtime