Campground Assistant Manager (12419, Grade 20)

Description

The Maryland-National Capital Park and Planning Commission (M-NCPPC), a six-time National Recreation and Parks Association Gold Medal Award Winner, is seeking a Campground Assistant Manager (Recreation/Enterprise Facility Manager I) to oversee the Activities, Amenities, Reservations and Administrative operations at the Little Bennett Campground within Montgomery Parks. The department serves a diverse population of more than one million residents in Montgomery County, Maryland, and manages 424 parks on more than 37,000 acres of parkland. The department has an annual operating budget of over $100 million, a six-year Capital Improvement Program of over $180 million, and a career staff of nearly 800 employees.

Little Bennett Campground is in Clarksburg, MD, which is in the northern region of Montgomery County. The 60-acre campground is located within the 3,700-acre Little Bennett Regional Park. It offers 91 total wooded campsites including tent sites, Full Hook-Up RV sites, three Yurts, future Camping Cabins and a Group Camping area accommodating up to 60 campers. The facility also has many amenities including a Jumping Pillow, Pedal Karts, Playgrounds, Laser Tag, Gem Mining Sluice, Gaga Ball Pit, Activity Center, Amphitheatre, Laundry Room, and Full-Service Camp Store. Each campsite has a gravel parking area, picnic table, campfire ring, and lantern post. Each of the 66 tent sites have a tent pad. The RV sites have water, electric, and sewer hook-ups and some are pull-thru. Camper Ready Equipment is available to rent at an extra fee which includes a tent, chairs, camp stove, and lantern.

This position will be responsible for the hiring, training, and supervising of seasonal staff, oversight of Campground reservations & amenities, coordinating amenity maintenance, creating, and implementing themed weekends/activities/special events, assisting with facility budget preparation, customer service, and administrative duties.

This position requires regular exercise of independent judgment and performance of other duties within policy guidelines. Also required is the development of successful business strategies and methodologies to achieve optimum facility operations. Weekends and Evenings are required.

DIVERSITY STATEMENT: Montgomery County Department of Parks believes that diversity in all dimensions of the organization supports and bolsters the innovative thinking essential to its success. Montgomery County Parks does not make hiring decisions on the basis of race, ethnicity, national origin, gender, gender identity, sexual orientation, age, disability, religion, political affiliation, or ideology or status as a Veteran.

Please Note: The salary range listed above represents the earning potential for this position. Salary is commensurate with experience.

Examples of Important Duties

Manager of Activities

• Hires, trains, selects, and supervises activities staff.

• Plans weekend recreation activities for campground guests (adult and children) including special events such as a haunted trail during Halloween weekends.

• Researches and implements new and creative ideas for activities.

• Controls supplies inventory and coordinates supply orders with Campground General Manager.

• Oversees and coordinates the maintenance & repairs of the amenities (Jumping Pillow, Pedal Karts, Game Room, Laser Tag, Gem Mining Sluice etc.).

• Establishes procedures and times of operation for activities & amenities.

• Ensures that patrons receive exceptional customer service and sets a positive example for all staff.

Manager of Reservations

• Hires, trains, selects, and supervises reservations and maintenance staff.

• Maintains up-to-date staff handbook and training manuals with information on the reservation software, campground facilities, activities, and amenities.

• Ensures that customers receive exceptional customer service and sets a positive example for all employees.

Administrative Duties

• Assists Campground General Manager and marketing staff with developing marketing strategies to promote the campground and its amenities utilizing social media, online reviews, promotions, rack card distribution etc.

• Assists the Campground General Manager in coordinating the facility's operating budgets which include revenue producing facilities and programs. Assists with preparing financial reports and recommendations of fees. Responsible for regularly monitoring revenues and expenditures within approved budget.

• Manages facility records and reports in accordance with Commission policies and procedures. Prepares and maintains a variety of administrative records of the facilities such as: revenues and expenses, inventory of supplies and equipment, rentals, facility maintenance and attendance.

• Attends professional seminars to identify new programs, methods and equipment which might be useful for the facility. Conducts research to identify trends or seek information that would be useful to develop programs.

• Coordinates daily bank deposits and uploads electronic copies.

• Uploads monthly Commission Vehicle Mileage Log

• Coordinates monthly AED Inspection

Working Conditions

Works inside and outside an assigned facility which may operate seven days per week. Works extended hours, evenings, weekends, and holidays. On-call to respond to emergency situations as required. Incumbents in this class must frequently remain in a stationary position, operate motor vehicles, communicate, and exchange information with internal staff and the public, be able to see for short and long distances, and occasionally lift equipment and other items weighting up to 49 pounds and ascend and descend ladders and stairs.

Minimum Qualifications

• Bachelor's Degree in Parks and Recreation, Recreation Management, Facility Management, Education, Business Administration, Physical Education, Communication, Leisure Services, or any related field.

• One (1) year of responsible professional experience working in a facility related to parks, recreation, leisure services, or area of required specialty (e.g., arts, performing arts, tennis, aquatics, ice rinks).

• An equivalent combination of education and experience may be substituted, which together total five (5) years.

• Valid driver's license in accordance with both State and Commission rules and regulations. Driver's license must be unencumbered by restrictions, revocations, suspensions or points that could limit the employee's ability to drive Commission vehicles or perform driving duties required of the position.

• Contingent upon area of assignment, some positions in this class may require valid: (a) operating license (e.g., county pool operator, childcare license) as appropriate; (b) First Aid, CPR, and automated external defibrillator (AED) certifications; or (c) certifications as related to assignment (e.g., Lifeguard Instruction, Fundamentals of Gymnastics).

• Pass Commission medical exam.

Supplemental Information

Classification Specification: Recreation Park/Facility Manager I - 1857

May be subject to medical, drug and alcohol testing.

The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis ofrace, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor.

Applicants with Disabilities under the Americans with Disabilities Act.

If you require accommodations or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or301-454-1411(Maryland Relay 7-1-1)

M-NCPPC will make all efforts to reasonably accommodate you.