Campaign Management Analyst

Accenture Contractor Jobs Austin , TX 78719

Posted 3 days ago

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources.

Job Description

This role provides campaign management support across managed partners. Campaigns are programmed against high profile live and on-demand content to reward viewers for watching. These campaigns require direct engagement with our partners to ensure campaigns are configured correctly and run smoothly during the campaign window.

Duties and Responsibilities may include but are not limited to:

  • Work with partners and make sure that the campaign details are accurate and set up correctly via an internal tool with UI.

  • Work with cross-functional PAs to identify a suitable home for tickets that require additional product/engineering support

  • Track all campaigns and communicate on upcoming campaigns to the XFN team

  • Monitor if campaigns are running smoothly

  • Escalate urgent issues to relevant teams (ranging from content to eng teams)

  • Address any inquiries from the user (pre, during, post campaign) and being able to explain campaigns to both technical and non-technical partners

  • Independently triage, appropriately route, and resolve incoming emails/tickets

  • Independently raise partner concerns in a timely manner, and suitably escalates issues that may be stagnant with internal teams

  • Ability to manage multiple simultaneous, fast-changing projects with either the same or multiple partners

Qualifications

Basic Qualifications

  • Minimum of 2 years of social media campaign management experience

  • High school diploma or equivalent

Preferred Skills / Experience

  • Minimum 2 years of experience in a similar role

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive and more creative, which helps us better serve our clients and our communities.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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Campaign Management Analyst

Accenture Contractor Jobs