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Call Center Senior Representative Inbound

Expired Job

Randstad West Chester , PA 19380

Posted 3 months ago

Call Center Senior Representative Inbound

job details:

  • location:West Chester, PA

  • salary:$13 - $14 per hour

  • date posted:Friday, September 28, 2018

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Administrative and Support Services

  • reference:S_689106

  • questions:jenn.nagel@randstadusa.com610-358-3101

job description

Call Center Senior Representative Inbound

Are you a stickler for grammatical errors? Do you find yourself correcting spelling in your colleagues' emails and text messages?

Our client in Coatesville, PA is looking to add Verification Specialists to their growing team. They are looking for those perfect team members who have a skilled eye for data accuracy and are looking for their next career move.

Working hours: 8:30-5pm, Monday-Friday

Compensation: $13-15/hr

Responsibilities:

Daily Responsibilities will consist of the following:

*Data entry of orders

  • Ensuring proper documents are received and are valid

  • Adhere to string turnaround time of orders

  • Communicate with clients and team members to drive resolution of outstanding issues

  • Follow set guidelines and procedures in compliance with company standards, processes, and policies

  • Client and consumer follow-up to collect required information and carry out assigned duties

  • Accurately record information

  • Enter all data and results into systems accurately and timely

  • Collaboratively work with team members in all departments

  • Ability to research information on the web

Working hours: 8:30 AM - 5:00 PM

Skills:

The Ideal Candidate will fit the following qualifications:

*Retail experience or prior customer facing roles preferred

  • Associates degree OR equivalent combination of education and work experience

  • Strong communication, organizational and time management skills

  • Excellent customer service skills

  • Must be self-motivated and able to work/keep-up in a fast-paced environment

  • Must be able to hit set metrics and exceed goals

  • Proficient in Microsoft Office Suite

  • Ability to quickly learn and adapt to new computer software

Qualifications:

Are you the data sniper we are looking for? If so, we want to hear from you!

Please apply directly to this post, or email a copy of your resume as well as two professional references to Jenn,

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.


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Call Center Senior Representative Inbound

Expired Job

Randstad