Call Center

Same Day Water Heaters Houston , TX 77043

Posted 2 days ago

We are an essential business and national call center located right here in Houston! Our Call Center is growing and we're gearing up for busy season! We pride ourselves in our quality teams and people. We need you! Come join our team!

Call Center Associates are responsible for maximizing inbound and outbound call opportunities by providing world class customer service and products offered by subsidiary companies to new and existing customers, while demonstrating a comprehensive understanding of the companys services and products. In addition, our call center is responsible for evaluating customer concerns and resolving problems to 100% customer satisfaction with one call resolution.

We are a small work group relying heavily on teamwork, flexibility and the cohesiveness of our team. We work hard and we have fun!


  • Answer inbound sales calls relating to all services and products (Bi-Lingual a plus, but not required)
  • Assist customers over the telephone (inbound/outbound) by setting appointments, explaining product differences as well as any questions
  • Enter accurate information and schedule appointments
  • Resolve customer service calls through problem solving and expertise in all products, processes and positive relationship building skills


  • Work is normally performed in a typical interior/office setting, while having Work From Home available in most emergency situations.
  • Light physical effort- requires handling of average-weight objects up to 10 pounds or some standing/walking
  • Equipment used- Personal Computer and related software, telephone, fax and copy machine


  • Successful Background check required
  • Practice professional phone etiquette
  • Maintain a regular and reliable level of attendance
  • Meet all key performance indicator standards
  • Perform miscellaneous job-related duties as assigned
  • Flexible work days/hours are a must as our call center is open seven days a week


  • Competitive pay and overtime available (as business needs arise)
  • Incentive awards contingent upon team/individual sales performance
  • Casual Dress Call Center (Jeans & Sneakers allowed)
  • Flexible work days/schedule
  • Friendly work environment
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Call Center Representative

Pixel PR

Posted 7 days ago

VIEW JOBS 8/11/2022 12:00:00 AM 2022-11-09T00:00 <p><strong>Our Mission </strong><strong>–</strong></p><p>To teach, coach, train, and develop people to be able to achieve their goals through a systematic approach of excellent communication. </p><p>A Call Center Representative, or Call Center Agent, takes calls from customers answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems.</p><p>Job Type: Full-time</p><p>Pay: $15.50 - $26.50 per hour</p><p><strong>Some Requirements will be:</strong></p><ul><li>High School Diploma </li></ul><ul><li><p>Customer service experience a plus</p></li><li><p>Phone-related customer service a major plus</p></li><li><p>Familiarity with Microsoft Windows, Word, and Excel applications</p></li></ul><strong>Bonus Points:</strong><ul><li>Dental Insurance</li><li>Disability Insurance</li><li>Health Insurance</li><li>Flexible Spending Account</li></ul><p>Let’s create your dream career and make an impact together! Apply today!!</p> Pixel PR Houston TX

Call Center

Same Day Water Heaters