Call Center Sales Agent Inbound

The Hartford Scottsdale , AZ 85250

Posted 4 weeks ago

ST11AN

To see what the job is really like:

Are you looking for a career where you can apply your talents to meaningful work? Would you like to work for a company whose core mission is to help individuals and businesses succeed?

Well, then you've found the right fit.

As a member of the Personal Lines Sales organization, you will provide insurance recommendations, quotes, and issue policies to Individual consumers seeking automobile, homeowners and personal umbrella coverages across the United States. The business includes AARP Automobile and Homeowners Insurance Program serving more than 37 million members since 1984.

With a detailed roadmap for learning opportunities, and managers who are trained to coach and guide toward career development, you'll be equipped with the right tools to build a long-lasting and evolving professional career. Through a dynamic work environment that encourages collaboration and out-of-the-box thinking, you'll find plenty of unique opportunities for personal achievement.

In this role you will:

  • Provide insurance recommendations, quotes, and issue policies to individual

  • Utilize active listening and critical thinking skills to quickly analyze and clearly understand a specific request or customer need, and then leverage knowledge and resources to provide the appropriate solutions

  • Be provided with approximately 12 weeks (may vary) of paid training, including preparation and sponsorship for your Property & Casualty Personal Lines insurance exam

  • Use a consultative approach to determine customer needs, build rapport and recommend solutions based on current products and service offerings that meet those needs

Location: 8888 E Raintree Drive, Scottsdale, AZ 85260

Start Date: April, 27th, 2020

Training Hours/Post Training Hours 2 schedules to choose from:

Schedule 1

Mon Fri 10:30am 7:00pm every Other Sat 8:00am

  • 3:00pm

[The week you do work on a Saturday you will work an extra hour on a Monday and will have Thursdays off

  • DST Winter Hours: Mon

  • Fri 11:30am

  • 8:00pm]

Schedule 2

Mon

  • Fri 12:30pm 9:00pm [No Weekends

  • DST Winter Hours: Mon

  • Fri 1:30pm

  • 10:00pm]

  • Competitive monthly sales incentive plan

  • 5% shift differential for working weekends and off hours

  • Opportunity for 5% salary differential for Spanish-English bilingual skills

Benefits:

Our company's success is due to our employees' dedication and passion for their work. They are our greatest asset. That's why we're committed to offering employees and their families a comprehensive benefits package and award-winning well-being programs. By helping our employees achieve their full potential, we unlock our own.

  • Benefits start day one of Training Medical, Dental, Vision

  • Wealth Benefits to help you reach your financial goals 401k, Employee Stock Purchase, Basic Life and AD&D Insurance

  • Generous paid time off program and paid volunteerism

  • Tuition Reimbursement, loan repayment program, company discounts, and employee recognition programs

  • Well-being programs including free nutrition counseling, weight management programs, sleep improvement program, fitness centers reimbursement, activity challenges, and much more

  • Medical advocacy program to help employees receive the best care from highest quality providers

  • Demonstrated background in sales, customer service, insurance, telemarketing, call center, retail or a related field. Sales experience highly preferred

  • Ability to use a consultative approach to determine customer needs, build rapport and provide solutions based on current products and service offerings

  • Individuals who thrive and navigate in a fast-paced environment

High School Diploma or GED Required

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age


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