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Call Center - Reservation Agent

Expired Job

Pet Paradise Resort Jacksonville , FL 32216

Posted 4 months ago

The ultimate pet experience. Pet Paradise Resort offers full service dog boarding, cat boarding, grooming services and pet day camp at each of our nationwide resorts. We are committed to providing a safe, clean and fun environment for all pets.

We are rapidly expanding our superior offerings throughout the country!

Come grow with us!

Pet Paradise is seeking professional agents, to provide personalized service at our Reservations Department; located in Jacksonville. This position requires unique customer service skills to provide individualized service to our guest's pet parents.

As a Reservations Agent, you will:

  • Be responsible for handling calls from current and prospective customers who are interested in having their dogs and/or cats, to experience a luxury vacation at any of our nationwide Pet Paradise locations.

  • provide resort-specific information to callers, explain the benefits of using Pet Paradise and make reservations for those callers who wish to utilize our services

  • Be responsible for reviewing and responding to reservation requests that are received via email, live-chat or through our website.

  • Provide excellent customer service experience.

If you have the following, we just may have the perfect position for you!

  • Excellent customer service and organizational skills including professional and polished phone etiquette

  • Proficiency with computer systems (Microsoft Office) and reservations software.

  • Experience and ability to handle multiple phone lines

  • Reliable and flexible to Resort schedule needs including weekends and holidays as these are our busiest times.

  • Ability to retain and provide information specific to each of our resorts.

Apply with us; Part Time and Full Time positions available.

Pet Paradise is an Equal Opportunity Employer.

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Call Center - Reservation Agent

Expired Job

Pet Paradise Resort