Call Center Representative

Call Center Representative - COMMUNICATIONS Department, Providence St. Patrick Hospital, Missoula, MT

The Communication Specialist is at the core of the Answering Service Center and performs services for these multiple hospitals, clinics and physician groups throughout WMR. The Communication Specialist has three primary areas of responsibility: Perform duties as a hospital Switchboard (PBX) operator for multiple hospitals (including all internal departments), clinics, provider practices and groups within the WMR. The Communication Specialist handles customer's telephone calls, faxes, paging and messages promptly and courteously in a timely manner.

Serve as an After Hours Answering Service for multiple providers, hospitals, clinics and critical service providers within the WMR.

Ensure that after-hours patient-to-provider; provider-to-provider calls; and office messages are expedited according to the emergent nature of the call.

Providence caregivers are not simply valued - they're invaluable. Join our team at Providence St. Patrick Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Shift: Part- time; On-call, Variable shift, 0.4 hours

Required Qualification:

• 1 year of experience in an office or health-care setting.

Preferred Qualification:

• Prior employment as an operator.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.