Call Center Representative -Pharmacy Technician (Onsite)

Basic Qualifications

• High School Diploma or GED.

• Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).

• Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.

• Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).

• Communicate effectively in writing and verbally.

• 18 years of age or older

Preferred Qualifications

• At least 1 year of pharmacy technician experience in a retail or call center environment.

• At least 18 months as a pharmacy technician with a certificate/registration by state as granted by the State board for Pharmacy or nationally recognized certification agency.

• Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.

• Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents).

• Fluency in Spanish and English.

An employee in this position can expect an hourly rate of $16.50 plus bonus pursuant to the terms of any bonus plan, if applicable, will depend on experience, seniority, geographic locations, and other factors permitted by law. To review benefits, please click here jobs.walgreens.com/benefits.

Salary Range $16.5 - $20.8 / Hourly