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Call Center Representative

Expired Job

Officeteam Fort Wayne , IN 46825

Posted 3 months ago

Responsibilities:

  • Answering inbound calls regarding billing (80% inbound calls) - Responsibility for resolution of all issues.

  • Accurate notation of telephone conversations and written communication into a computer database

  • Ability to navigate through several systems (Salesforce, Outlook/Email, web based systems and proprietary software).

  • Follow up by making outbound calls - team handles 100-200 calls total a day with average talk time per call 6 minutes.

Requirements

Requirements: ? Prior call center customer service experience ? Proficiency with computer and Microsoft Office and Excel ? Banking and/or insurance industry experience OfficeTeam is the world's leader in detail oriented staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our detail oriented staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area. Apply for this job now or contact us today at for additional information. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. ? 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Employment Type: Temporary


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Call Center Representative

Expired Job

Officeteam