Call Center Representative

Dealership:

L0364 BMW of San Francisco

BMW and MINI of San Francisco

If you are a customer service professional with great people and computer skills, APPLY TODAY to join us on the road to success!

We are committed to Growing our Company and Growing our People!

Responsibilities:

The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.

• Gather accurate customer information to create a database for continual follow-up and retention

• Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.

• Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.

We are one of over 330+ Lithia & Driveway (LAD) dealerships nationwide. Come join the Automotive Industry future with the Lithia & Driveway family, a Fortune 150 (#143 in 2023) company. We are growing fast! And with growth comes opportunity. With dealerships in 22 states, Canada, and the UK, we can offer the right career path for you!

Qualifications:

• Ability to type efficiently.

• Basic & phone computer skills.

The CA base hourly range for this full-time position is $18.07 - $23.00 and is a draw against individually earned commission and performance incentives. The position is also eligible for bi-weekly commission+ benefits. Our hourly ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum hourly range for new hire rates for the position across CA locations.

Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

We offer best in class industry benefits:

• Competitive pay

• Medical, Dental and Vision Plans

• Paid Holidays & PTO

• Short and Long-Term Disability

• Paid Life Insurance

• 401(k) Retirement Plan

• Employee Stock Purchase Plan

• Lithia Learning Center

• Vehicle Purchase Discounts

• Wellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.