Call Center Representative

Landry's Atlantic City , NJ 08401

Posted 1 week ago

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.

  • Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.

  • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service.

  • Handles guest reservations including room, food and beverage, entertainment, special events, and direct mail.

  • Sells tickets using Ticketmaster system.

  • Responsible for entering complimentary data into computer.

  • Responsible for promoting positive customer relations.

  • Performs any other duties as assigned.

EDUCATION/EXPERIENCE/SKILLS REQUIRED:

Associate's degree preferred. Knowledge of reservations computer systemtyping, basic math, and good communication skills a must. Prior experience in a guest related position.


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Call Center Representative

Landry's