Call Center Representative

Insight Global is currently seeking Bilingual Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week in Anaheim, CA. Must Have : -1-2 years of experience working in customer service/call center

• High School diploma or GED -Good communication and personality

• Adaptable and eager to learn, willing to work in a fast paced call-center

• Excellent communication and reliable

• Ability to type at least 36 WPM Plus: -Bilingual in Spanish, Vietnamese, and/or Chinese