Call Center Representative Inbound

Randstad Westwood , MA 02090

Posted 2 months ago

Call Center Representative Inbound

job details:

  • location:Westwood, MA

  • salary:$17 - $18 per hour

  • date posted:Monday, October 1, 2018

  • experience:Experienced

  • job type:Temp to Perm

  • industry:Administrative and Support Services

  • reference:S_689880

  • questions:jamison.brissette@randstadusa.com781-341-6070

job description

Call Center Representative Inbound

Are you looking to take your compassion, empathy and experience in resolving client relationship challenges to a growing stable company where you are not just a number? Go to work everyday hoping to see the impact you make for others and not have the tools to accomplish what you need to? If customer service is your passion and you would like a rewarding environment to thrive in we need to talk. Randstad has partnered with a stable growing company in Westwood to help facilitate their search for a detail oriented, tech savvy, flexible professional!

Responsibilities:

Responsible for:

Promoting the company brand as a "Brand Ambassador" through all transactions

Ability to navigate Omni channel communications structure effectively (phone, email, chat function) simultaneously

Desire to resolve client issues quickly and effectively by working cross functionally to develop unique solutions for troubleshooting order issues

Entering client orders with accuracy

Educating new clients about product structure, design and technical aspects.

Working hours: 8:00 AM - 5:00 PM

Skills:

Ability to work with several competing priorities to resolution in a timely manner

Drive and compassion to find unique solutions

Dynamic and engaging written and verbal communication skills

Inquisitive mindset and desire to learn

Qualifications:

If you have a a year plus of customer service experience or related business experience and the above sounds like you, give us a call ) or email directly: ! We look forward to hearing from you.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.


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Call Center Representative Inbound

Randstad