Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Call Center Representative Inbound

Expired Job

Randstad Atlanta , GA 30301

Posted 3 weeks ago

Call Center Representative Inbound

job details:

  • location:Atlanta, GA

  • salary:$12 - $15 per hour

  • date posted:Tuesday, October 16, 2018

  • experience:Experienced

  • job type:Temp to Perm

  • reference:S_695245

  • questions:tyler.hernandez@randstadusa.com000/000-0000

job description

Call Center Representative Inbound

We are looking for a Call Center Representative that will be the liaison between our client and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.


  • Manage large amounts of inbound and outbound calls in a timely manner

  • Follow communication ???scripts??? when handling different topics

  • Identify customers??? needs, clarify information, research every issue and provide solutions and/or alternatives

  • Seize opportunities to upsell products when they arise

  • Build sustainable relationships and engage customers by taking the extra mile

  • Keep records of all conversations in our call center database in a comprehensible way

  • Meet personal/team qualitative and quantitative targets

Working hours: 8:00 AM - 5:00 PM


  • Strong phone and verbal communication skills along with active listening

  • Customer focus and adaptability to different personality types

  • Familiarity with CRM systems and practices


High School




-Previous experience in a customer support role

  • Ability to multi-task, set priorities and manage time effectively

  • High school degree

Please send your resume to if interested.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Field Resources Coordinator / Call Center Dispatcher

Cubic Corporation

Posted 4 days ago

VIEW JOBS 11/9/2018 12:00:00 AM 2019-02-07T00:00 Business Unit: Cubic Transportation Systems Company Details: Cubic offers an opportunity to provide innovative technology for government and commercial customers around the globe, helping to solve their future problems today. We're the leading integrator of payment and information technology and services for intelligent travel solutions worldwide, and the leading provider of realistic combat training systems, secure communications and networking and highly specialized support services for military and security forces of the U.S. and allied nations. If you have an entrepreneurial spirit and thrive in an innovative environment, we want to talk to you about your next role at Cubic! We are seeking employees inspired by technology, and motivated by the rewards of hard work, commitment, teamwork, quality, integrity, and respect. We invite you to explore opportunities with Cubic. Job Details: Job Summary: Plans field technician service calls, directs responses to field and customer service calls. This position typically works under close supervision and direction. Essential Job Duties and Responsibilities: * Serves as first point of contact, answering telephones and directing them to the proper resource. * Monitors and Maintain the UFS system. * Confers with department supervisors to determine status of assigned dispatchers and field technicians. * Maintains constant visibility to and tracking of all technicians throughout each shift. * Maintains contact with customers and outside vendors, including issue resolution. * Expedites operations that delay response or repair times. * Directs work activities of field technicians and stock clerks. * Data entry * Determines priority of trouble calls received and ensure that available personnel are assigned accordingly. * Schedules available times for equipment repairs between field service and the customer. * Resolves customer concerns. Example: irate customers and scheduling conflicts. * Performs other related duties as assigned. Minimum Job Requirements: High school plus a minimum of three years related experience in a dispatch environment. Requires the ability to effectively communicate (oral and written) with supervisors and managers at all levels. Must have good working knowledge of MS Office applications. Able to prioritize work, complete multiple tasks and work under deadlines. Ability to sit for extended periods. NOTE: This is a Part-Time contract assignment with possibility of extension or conversion into a Cubic full-time employee.Call Center is a 24/7 environment; preferred candidates will need to be flexible to work all shifts. (i.e. 7:00am-3:00pm, 3:00pm-11:00pm, 11:00pm-7:00am) Current Schedule Needed: Part-Time: Weekends ONLYSat-Sun:7:00am - 3:30pm9:30am - 6:00pm3:00pm - 11:30pmWorker Type: Contingent Worker Cubic Corporation Atlanta GA

Call Center Representative Inbound

Expired Job