University Of Rochester Rochester , NY 14618
Posted 6 days ago
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Job Title
Call Center Representative II
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When you are ready to apply, registering only takes a minute. Your online account allows you to upload your resume or CV, apply for jobs and access our online career tools.
For general questions about the online application process, please call Ask-URHR at (585) 275-8747 or email ask-urhr@rochester.edu (Monday - Friday, 8:00 am to 5:00 pm).
EOE Minorities / Females / Protected Veterans / Disabled
Requests for accommodations should be directed to (585) 275-4995.
EEO Notices
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Job ID
255474
Location
Strong Memorial Hospital
Full/Part Time
Full-Time
Regular/Temporary
Regular
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Opening
Full Time 40 hours Range URCB 204 SMH Neurology Pediatrics
Schedule
8 AM-4:30 PM
Responsibilities
GENERAL PURPOSE:
Provides communication support services including: general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Involves the collecting, assessing, submitting, processing and updating of sensitive and confidential information, resolves patient access issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.
RESPONSIBILITIES:
QUALIFICATIONS:
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University's mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
How To Apply
All applicants must apply online.
EOE Minorities/Females/Protected Veterans/Disabled
Pay Range
Pay Range: $ 18.71 - $ 25.27 Hourly
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
University Of Rochester