Call Center Representative

Position: Call Center Agent Location:

Knoxville, TN 37932 (Work From office ) Work Mode: Work from Office Education, Experience and Other Skills ▪ Experience working in the travel industry or personal experience using travel products is preferred (flights, cars, hotels, cruises, vacation packages) ▪ One (1) year call center experience ▪ Customer service experience preferred ▪ Strong knowledge of Microsoft Word, Excel and MS Office preferred ▪ Commitment to customer service ▪ Strong typing skills ▪ Strong familiarity with the internet incl. ability to navigate seamlessly between multiple applications ▪ Excellent problem-solving and decision-making skills ▪ Effective written, verbal, and interpersonal communication skills ▪ High School Diploma (or equivalent) required It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.