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Call Center

Expired Job

Randstad Malvern , PA 19355

Posted 4 months ago

Call Center

job details:

  • location:Malvern, PA

  • salary:$13 - $15 per hour

  • date posted:Wednesday, September 26, 2018

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Administrative and Support Services

  • reference:S_688440

  • questions:jenn.nagel@randstadusa.com610-358-3101

job description

Call Center

Do you enjoy communicating with diverse personalities? Are you a seasoned retail professional looking to get your foot in the door in an office role? We are looking to expand our growing team in Exton, PA!

This is an entry level call center opportunity. No prior call center experience necessary!

Available shifts are:

11:30am-8:30pm

12:30pm-9:00pm

5 Days a week - 4 weekdays, 1 weekend day is a MUST

You will be required to successfully complete background check and drug screen, post job offer.

Responsibilities:

Daily responsibilities will include:

  • Deliver amazing customer service via the telephone to understand their challenges and provide storage solutions to our customers

  • Make recommendations based on customer's storage needs, determine location and availability of units, and complete rental reservation information.

  • Answer questions and complaints concerning billing or services rendered, refer complaints to designated departments or stores for investigation.

  • Provide outstanding customer service to internal teammates.

  • You will be measured by the quality of the customer's experience, accuracy and communication skills.

Working hours: 11:30 AM - 8:30 PM

Skills:

Retail experience preferred

A high school diploma or general education degree (GED).

Must commit to 4 weekdays + 1 weekend day/per week with an 8 hour/day shift between the hours of 11 am and midnight.

Sales acumen and professional demeanor.

Demonstrated ability in creative problem solving

Satisfactory completion of pre-employment criminal background and drug screening

Qualifications:

Advanced multi-tasking and problem-solving skills.

Exceptional work ethic and ability to thrive and meet deadlines in a busy environment.

Ability to work independently with minimal supervision.

Receptive to feedback.

Ability to follow a call flow and close the sale over the telephone.

Ability to meet and exceed sales goals.

Qualified candidates please apply directly, or email your resume as well as two professional references to Jenn at

Bilingual is a plus!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.


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Call Center

Expired Job

Randstad