Call Center Hospice Triage Nurse/Community Resource Advocate

Curo Health Services Denver , CO 80208

Posted 1 week ago

Our Company

Kindred at Home, part of the Kindred at Home family of hospice, home health, palliative, and community care providers, focuses on clinical excellence with compassion and dignity. Our company culture centers around humility, servant leadership, empathy, and innovation while we serve as a leader in the home care industry. Our people and our patient care allow us to make a difference when life matters most. We are passionate about what we do because our care matters.

Overview

We're looking for a Hospice Triage Nurse & Community Resource Advocate to join our team.

You will directly report to the Call Center Manger. This is a remote position and you will be responsible to assess callers' symptoms, to prioritize calls and to advise patients or families in basic treatment or to make the critical decision to send a nurse to evaluate the patient's current situation.

  • Receives and responds to calls for assigned Hospice service area

  • Collects appropriate data in order to make informed decisions related to patients care

  • Prioritizes various patient care situations, providing information, education, support, and continuity of care in relation to needs identified on the Plan of Care to the patient's family and/or significant others via the phone or assigns on-call RN or other appropriate discipline to complete an in-person patient visit

About You

  • Bachelor's Degree in Nursing preferred

  • Current Registered Nurse (RN) licensure within a NLC Compact State, Three (3) years clinical experience

  • Must possess a minimum of two (2) years' experience, either in oncology, long-term care, or hospice or home health

  • Prior experience with telephone triage

  • Prior experience using Electronic Medical Records (EMR)

This role requires full COVID-19 vaccination.

We Offer

  • Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO

  • Opportunity to Participate In a Fleet Program

  • Competitive Salaries

  • Mileage Reimbursement

  • Professional Growth and Development Opportunities

Legalese

  • This is a safety-sensitive position

  • Employee must meet minimum requirements to be eligible for benefits

  • Where applicable, employee must meet state specific requirements

  • We are proud to be an EEO employer

  • We maintain a drug-free workplace

Location

Kindred at Home - Hospice Division


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Call Center Hospice Triage Nurse/Community Resource Advocate

Curo Health Services