Call Center Hospice Triage Nurse/Community Resource Advocate

Curo Health Services Denver , CO 80208

Posted 3 weeks ago

Our Company

Gentiva is an industry leader in hospice, palliative and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you'll join gifted colleagues who make a lasting difference in people's lives every day.


We're looking for a Hospice Triage Nurse & Community Resource Advocate to join our team.

You will directly report to the Call Center Manger. This is a remote position and you will be responsible to assess callers' symptoms, to prioritize calls and to advise patients or families in basic treatment or to make the critical decision to send a nurse to evaluate the patient's current situation.

  • Receives and responds to calls for assigned Hospice service area

  • Collects appropriate data in order to make informed decisions related to patients care

  • Prioritizes various patient care situations, providing information, education, support, and continuity of care in relation to needs identified on the Plan of Care to the patient's family and/or significant others via the phone or assigns on-call RN or other appropriate discipline to complete an in-person patient visit

About You

  • Bachelor's Degree in Nursing preferred

  • Current Registered Nurse (RN) licensure within a NLC Compact State, Three (3) years clinical experience

  • Must possess a minimum of two (2) years' experience, either in oncology, long-term care, or hospice or home health

  • Prior experience with telephone triage

  • Prior experience using Electronic Medical Records (EMR)

This role requires full COVID-19 vaccination.

We Offer

  • Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO

  • Opportunity to Participate In a Fleet Program

  • Competitive Salaries

  • Mileage Reimbursement

  • Professional Growth and Development Opportunities


  • This is a safety-sensitive position

  • Employee must meet minimum requirements to be eligible for benefits

  • Where applicable, employee must meet state specific requirements

  • We are proud to be an EEO employer

  • We maintain a drug-free workplace



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Resource Center Coordinator

IMA Financial Group, INC

Posted 1 week ago

VIEW JOBS 11/30/2022 12:00:00 AM 2023-02-28T00:00 <p>What You'll Do</p><ul><li><p>Support and demonstrate IMA's core values</p></li><li><p>Value and understand the importance of diversity, equity, and inclusion among all IMA associates</p></li><li><p>Essential job responsibilities:</p></li><li><p>Format, revise, design, and proof-read client-facing documents quickly, accurately, and efficiently by using various Microsoft Office and SharePoint-based programs</p></li><li><p>Print, bind, and laminate documents</p></li><li><p>Oversee, administrate projects, and distribute as necessary</p></li><li><p>Monitor and prioritize workload taking into consideration deadlines and special instructions</p></li><li><p>Execute special projects from Communications Team</p></li><li><p>Interact professionally and timely with internal service teams via email, phone, and in-person</p></li><li><p>Performs functions of the role within an IMA office more than 50% of the time</p></li></ul><p>You Should Have:</p><ul><li><p>1+ years of professional work experience required</p></li><li><p>Systems skills - Microsoft Office Suite experience required (Word, Excel, PowerPoint, Outlook,), with Adobe Suite and SharePoint experience preferred</p></li><li><p>High School diploma required</p></li><li><p>Bachelor's degree preferred or equivalent experience</p></li></ul><p>This Job Description is not a complete statement of all duties and responsibilities comprising this position.</p><p>#LI-AS1</p><p>The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.</p><p>Compensation &amp; Benefits</p><p>Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following: Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&amp;D, Accident, Critical Illness, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Health Club Reimbursement &amp; Fitness Device (Fitbit), Personal and Professional Development</p><p>Why Join IMA?</p><p>We've built a reputation for putting our associates first</p><p>What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It's this unique ownership business model that makes working at IMA so appealing.</p><p>We work in teams. We sell in teams. We win and prosper as a team</p><p>We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we're big enough to write business all over the world and small enough to implement your ideas quickly. We are recognized nationally as a leader in our industry.</p><ul><li>2020-2022 Business Insurance Magazine Best Places to Work in Insurance</li><li>2021-2022 Inc. 5000's List of Fastest Growing Companies</li><li>2022 Kansas City Business Journal's Best Places to Work</li><li>2021-2022 Los Angeles Business Journal's Best Places to Work</li><li>2021-2022 Puget Sound Business Journal's Washington's Best Workplaces</li><li>2021 Wichita Business Journal's Best Places to Work, #1 in extra-large category</li><li>2021 Denver Business Journal's Best Places to Work</li><li>2021 Dallas Business Journal's Best Places to Work</li><li>2021 Utah Business Best Companies to Work for in Utah</li><li>2021 Alaska Journal of Commerce's Best Workplaces in Alaska</li><li>2021 Civic 50 Colorado Honoree Recognizing 50 Most Community-Minded Companies</li><li>2021 Wichita Business Journal's Fastest Growing Companies List</li></ul> IMA Financial Group, INC Denver CO

Call Center Hospice Triage Nurse/Community Resource Advocate

Curo Health Services