Call Center Desk Attendant-2Nd Shift

Who We Are: McCormack Baron Management, Inc., recognizes that successful management of any community requires a management strategy that acknowledges the unique challenges facing the neighborhood and its residents. Our staff understands the complexities of managing mixed-income housing, possesses the technical expertise to handle multi-layered compliance issues, and offers the personal touch needed to work with residents of diverse backgrounds. We manage our developments to market rate standards, and work with residents and the larger community to address the non-housing needs and issues that exist in the community. Finally, we are committed to affirmative action and to performing equal opportunity outreach to ensure that people from all walks of life have the opportunity to live in our communities.

Our Vision: We work for a future when all people live in sustainable, opportunity-rich communities.

Essential Duties and Responsibilities (Including, but not limited to)

• Assists the Site Manager with the ongoing leasing and administrative functions of the property.

• Answer telephone inquiries, greet, and show apartments to prospective residents

• Process and receive applications

• Create correspondence such as leases, prepare move-in files, conduct resident orientation, process annual recertifications, and lease renewals

• Prepare and submit reports to upper management

• Follow-up on maintenance work orders and other administrative duties as assigned by the Site Manager.

Qualifications:

• Must be highly enthusiastic, sales oriented, and enjoy working with the public.

• Knowledge of Yardi and certification is preferred.

• Some fair housing knowledge required.

• Must have a valid driver's license and own transportation.

• Tax-credit experience is a plus, leasing experience a plus.

• Must be proficient in Microsoft Word and Excel.

Work Environment/Physical Demands

• This job operates in a clerical office setting. This role routinely utilizes standard office equipment such as computers, phone, photocopiers/printers, and filing cabinets.

• This position requires manual dexterity, the ability to lift files, open filing cabinets and recruiting collateral.

• This position requires sitting, bending, stooping, or standing as necessary. Our offices are equipped with electronic desks for standing or sitting.

McCormack Baron is an equal employment opportunity employer. McCormack Baron is committed to diversity, equity, and inclusion throughout its business.