Call Center Associate

Job Description Job Description We are seeking a Call Center Associate to join our team You will be responsible for responding to tenant inquiries and concerns. Responsibilities: Answer inbound calls courteously and professionally Provide information on proper procedures in response to inquiries Troubleshoot and resolve complaints Document and update records based on communication with tenants Develop and maintain a knowledge base of the required procedures Qualifications:

Previous Call Center experience Customer Service orientation Ability to Prioritize and multitask Strong verbal and written communication Good computer skills Company Description We are a property management company with approximately 95 apartment communities throughout New Jersey. Company Description We are a property management company with approximately 95 apartment communities throughout New Jersey.