Call Center Agent

FreightCenter is looking for an ambitious sales representative to join our family! Do you want to work for a company that offers comprehensive training, supports your career goals, and provides opportunities for growth with our rapidly expanding company? If you're ready to take the next step in your career, your search ends here.

A DAY IN THE LIFE:

At FreightCenter, you will partner with customers who ship on a daily/monthly basis to keep their items moving across the country. Serving as their freight expert, you will determine the best solutions for their shipping needs, in return, creating long-term customer relationships and repeat business.

PLEASE NOTE: all positions are in our Palm Harbor, FL office. We do not offer remote positions.

KEY RESPONSIBILITIES:

• Outbound calls and emails to the leads assigned to you, No Cold Calling!

• Establish, develop, and maintain positive business relationships

• Apply different sales techniques to offer tailored solutions based on individual customer needs.

• Demonstrate enthusiasm and motivation in your work.

• Retain existing customers and explore upselling opportunities by showcasing the wide variety of services we offer.

• Consistently close deals with a focus on service-oriented solutions.

QUALIFICATIONS:

• Strong communication and interpersonal skills via phone and email.

• Ability to actively listen

• Computer Savy: Must be able to navigate multiple tabs. Proficient in word, excel, and Google Drive

• Goal-oriented

• New agents will start on a 10 am to 7 pm shift, alternating about 1 Saturday per month

• A problem solver

• The ability to adapt to new technology

• Eager to learn and hungry for money

No sales experience? No experience working in logistics in any way, shape, or form? No problem. Many of our top performers were brand new to the industry when they walked through our doors. We are looking for people with an aptitude for learning, a keen ability to persuade, and a drive to be at the top of their game every day. We'll provide you with the training you need to find success from the start.

BENEFITS:

• Monthly Bonus

• On-site paid training and ongoing career development

• Paid time off

• Health, dental, vision and life insurance

• 401K program w/ company match

• Paid holidays

• Monthly company events

• Game room & more!

• No Cold Calling!

Have power over your income potential! This position starts at $15.00 per hour plus Monthly bonuses, with an average total compensation of $40k in the 1st year, top performers have the potential to earn more! Tenured employees have the potential to earn up to 85K!

If you'd like to join our family, please send your resume today!

FreightCenter Inc. is an equal-opportunity employer committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status.

Job Type: Full-time, In-Office only, Call-Center environment, Location is Palm Harbor

Position Type: Sales/Account Management

Job Type: Full-time

Pay: $15.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)

• 401(k) matching

• Dental insurance

• Health insurance

• Life insurance

• Paid time off

• Vision insurance

Compensation package:

• Bonus opportunities

• Monthly bonus

• Uncapped commission

Schedule:

• 8 hour shift

Application Question(s):

• What is your desired salary?
• Are you willing to undergo a background check, in accordance with local law and regulations?

Ability to Commute:

• Palm Harbor, FL 34685 (Required)

Work Location: In person