Call Center Agent

Call Center Agent at Refloor

Refloor is the leading flooring company in America, and we are looking for talented individuals to join our team as Call Center Agents. If you enjoy talking with people and want to be part of a company that feels like family, then we want to talk to you!

Job Responsibilities:

• Handle inbound and outbound calls to set appointments for in-home consultations
• Assist customers with their inquiries and concerns
• Explain the features and services of our products to customers
• Enter customer data into the system

If you are searching for an office-based role with flexible scheduling, then this is the perfect opportunity for you!

For more information about our company, please visit our website at www.refloor.com. You can also find us on Facebook at https://www.facebook.com/reflooramerica and LinkedIn at https://www.linkedin.com/company/refloor.

Requirements

• Willingness to learn and work as a team with initiative

• Problem-solving ability
• Positive and professional demeanor
• Preferred: At least one year of sales-based call center experience
• Experience with Salesforce CRM is helpful

Benefits

• $15-$17
• PTO including paid holidays!
• 401(k)
• Medical, dental, vision insurance
• Life insurance
• Employee discount