Cake Designer Trainee

Hy-Vee Lincoln , NE 68501

Posted 6 months ago

Job Title: Cake Designer Trainee FLSA: Non-Exempt

Department: Bakery Revision Date: 05/2018

General Function:

As a Cake Designer Trainee, this position will be responsible for completing this hands-on, 6 month training period, the Cake Designer Trainee will perform job responsibilities in order to be accomplished from start to finish in the creating and decorating of bakery items. A separate guideline is available which outlines the tasks to be completed on a month by month basis. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Reporting Relations:

Accountable and Reports to: Store Director; Assistant Director; Store Operations, Perishables, Health Wellness Home; Managers of Store Operations, Perishables, Health Wellness Home; Assistant Managers; Bakery Manager; Assistant Bakery Manager; Baker; Apprentice Baker

Direct Reports: None, unless assigned by Bakery Manager

Primary Duties and Responsibilities:

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

  • Makes an effort to learn customers' names and to address them by name whenever possible.

  • Assists customers by: (examples include)

  • Escorting them to the products they're looking for

  • Securing products that are out of reach

  • Loading or unloading heavy items

  • Making note of and passing along customer suggestions or requests

  • Performing other tasks in every way possible to enhance the shopping experience.

  • Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders

  • Takes customer orders at Bakery counter.

  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

  • Acquire ability to recognize all product and how it is produced & wrapped.

  • Will gain understanding of supply costs; vendors; and how to place orders.

  • Become familiar with all aspects of icing, scoring, and packaging.

  • Become familiar with the operation of equipment; maintenance required, cost, and proper safety instructions.

  • Acquire understanding of daily production, cake orders, planning, and promotion.

  • Will gain experience and understanding in the process of creating and garnishing bakery items, from start to finish.

  • Acquire understanding of the complete wedding cake consultation process, as well as the wedding cake construction and delivery process.

  • Understands and practices proper sanitation procedures and ensures the work area is always clean and net.

  • Adheres to company policies and individual store guidelines.

  • Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

  • Wraps all product as necessary.

  • Assists in other areas of the store as needed.

  • Performs other job related duties and special projects as required.

Education and Experience:

High school or equivalent experience and six months or less of similar or related work experience.

Physical Requirements:

  • Must be physically able to exert up to 100 pounds of force (shared team lifting) occasionally; exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.

  • Visual requirements include vision from less than 20 inches and more than 20 feet with or without correction, color vision, depth perception, and field of vision.

  • Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Knowledge, Skills, Abilities and Worker Characteristics:

  • Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.

  • Ability to do arithmetic calculations involving fractions, decimals, and percentages.

  • Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.

Working Conditions:

The duties for this position are normally conducted in a store environment. There is significant pressure to meet deadlines and handle multiple priorities. There is exposure to flour dust, noise, cleaning chemicals/solvents, residual fumes and temperature extreme.

Equipment Used to Perform Job:

Standard tools and equipment used in a bakery environment including mixers, ovens, turntables, tips, bags, airbrush, telephone, copy cake machine, and occasional use of the intercom system, edible image machine, computer skills, knives.

Contacts:

Has daily contact with the general public taking orders. Has weekly contact with suppliers/vendors.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Cake Decorator Sams

Wal-Mart

Posted 5 days ago

VIEW JOBS 10/10/2019 12:00:00 AM 2020-01-08T00:00 Cleans and maintains the Bakery area (for example, work surfaces, windows, mirrors, display cases, coolers) by following Company policies and procedures for preparing, handling, packaging, labeling, and storing food; operating and sanitizing food-related equipment; stocking and displaying food products properly; and utilizing approved chemicals, supplies, tools, and equipment. Maintains merchandise presentation by stocking merchandise; setting up, cleaning, and organizing product displays; removing damaged goods; signing and pricing merchandise appropriately; ensuring design inventory is available for member decorating options; and securing fragile and high-shrink merchandise. Ensures consistent quality and accuracy in decorative designs by preparing Bakery Department merchandise based on daily production needs; operating Bakery equipment; following recipe measurement instructions; utilizing specialized decorating skills to complete Company approved designs; working with a variety of products (for example, decorating bags, tips, nozzles) to create decorative flowers and lettering on bakery items (for example, cakes, cupcakes, pies) in order to complete the bakery items decorative design; following Members' orders/specifications using appropriate designs, colors, and utensils; and properly wrapping, labeling, and storing merchandise. Provides Member service by acknowledging the Member; identifying their needs; assisting with purchasing decisions; utilizing selling techniques to promote department sales; taking bakery orders in person or by phone; locating merchandise; managing production to ensure members orders are delivered on time; keeping sales area and backroom in stock; and resolving issues and concerns. Maintains safety of facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, following company steel standard guidelines, and correcting/reporting unsafe situations to management. Maintains the Sales Floor in the Bakery area in accordance with Company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages. Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. About Sam's Club Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center. All the benefits you need for you and your family * Multiple health plan options * Vision & dental plans for you & dependents * Associate discounts in-store and online * Financial benefits including 401(k), stock purchase plans and more * Education assistance for Associate and dependents Frequently asked questions * On average, how long does it take to fill out an application? On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. * Can I change my application after submitting? No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. * How do you protect my personal information? Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. * What are the recommended Internet Browsers for applying for open roles? * Internet Explorer 8.0+ * Firefox 4.0+ * Safari 4.0+ * Chrome 12+ See All FAQs Recently viewed jobs Wal-Mart Lincoln NE

Cake Designer Trainee

Hy-Vee