Cage Shift Sup - Ex.

Assists Cage/Credit Manager ensuring that all accounting activities of the Cage/Credit function are performed accurately and efficiently in accordance with all applicable laws, rules and regulations of the Mississippi Gaming Commission, Federal and State Tax Commission, and established policies, procedures and controls.

• Supervises all staff on his/her prospective shift; Carry out supervisory responsibilities in accordance with the company's policies and applicable laws; Responsibilities include hiring, and training of team members, planning, assigning, and directing work; appraising performance, disciplining team members, addressing complaints and solving problems.

• Approves credit for guests within his/her limit of authority; ensures that the collection and distribution of necessary credit information is handled accurately, efficiently and discreetly.

• Assists Cage/Credit Manager with the development and implementation of departmental policies and procedures.

• Maintains adequate staffing levels by training, scheduling, evaluating, assisting with career development, and promoting, disciplining and recommending termination of team members as needed.

• Ensures the integrity of all financial data produced by team members under his/her span of control.

• Assists the cage team members in understanding the complexities of their responsibilities within the department.

• Held accountable, to a high degree, for the accuracy, confidentiality, and thoroughness of departmental records and reports.

• Ensures team members adhere to the customer service guidelines as outlined in policies and procedures.

• Adheres to prompt and courteous service with a smile.