Cage Shift Manager

JOB SUMMARY:

Reporting to the Casino Operations Controller, the Cage Shift Manager directs the cashiering area in a manner that safeguards the assets of the company. This position interacts extensively with the Collections Department, Cashier Department, and Regulatory Compliance Department as well as with Casino Hosts, and Total Rewards personnel.

ESSENTIAL JOB FUNCTIONS:

• Manages and directs the day-to-day operations of Cage including safeguarding assets.

• Guides and instructs Cage Team Members in the proper performance of their duties.

• Plans, develops, and implements revised procedures to improve the efficiency and profitability of assigned areas.

• Management of cashiering variance policy and subsequent disciplinary measures

• Provides labor analysis and ensures efficient utilization based on business needs.

• Integrates customer satisfaction strategy through anticipation of customer needs and service offerings.

• Ensures training and compliance with regulatory and safety standards.

• Oversees and/or personally gathers all information required to establish, update, and perform periodic review of casino check cashing accounts.

• Performs other duties as assigned.

• Manage occasional special projects such as remodeling, conventions, international players, and special events.

EDUCATION and EXPERIENCE:

• General business and accounting knowledge with broad knowledge of casino, slot, and table games, rules, regulations, procedures, and administration preferred.

• Strong organizational, managerial, and communication skills required.

• Demonstrated strong leadership, analytical, and decision-making competencies.

• Must be able to work independently.

• Must be able to work varied shifts, weekends, and holidays as needed.

• Must be 21 years old or older.

• Must be able to obtain a required Key Gaming License.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Also required are frequent standing, walking, stooping, bending, lifting, reaching, climbing steps, and sitting.

• Must be able to lift and carry up to 25 lbs.; and can push, pull, reach, bend, twist, stoop, and kneel.

• Must be able to sit, stand or walk for extended periods of time.

• Responds to visual and aural cues.

• Must have the manual dexterity to operate a computer and other necessary office equipment.