Cage & Mychoice Cashier-Full Time
Bossier City , LA 71113
Posted 5 months ago
What would I be doing?
To provide guest service, safeguard company funds, maintain accurate account of cage impress totals. Safeguard company assets.
Efficiently and accurately maintain the bankroll of the entire casino Cage. Maintain a high level of internal guest service in all duties performed.
Guest Service RequirementOur philosophy at Boomtown Casino is to proudly deliver a quality customer experience in a fun and friendly atmosphere, while working together to provide our team members with personal and professional growth opportunities. Because of this philosophy, it is critical that all team members understand the importance of excellent guest service.
All of our positions, whether corporate, back of house, management, or front of house require a friendly persona and a willingness to interact and provide fun, professional and friendly guest service. Guests are not our only customers; fellow team members are our internal customers as well. By joining the Boomtown team, you are committing yourself to these values and acknowledging your dedication to providing excellent guest service for our guests and our internal team, at all times.
Safety Requirement:Safety is a core value at Boomtown Casino. The ability to work safely and prevent personal injury is a key job requirement of every position. Each Team Member is also expected to be committed to the safety of fellow Team Members and our guests and demonstrate that commitment through daily actions.
Duties and Responsibilities
- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino as well as Senior Management of Pinnacle Entertainment. Adhere to established department and property policies and procedures regarding guest service standards.
This is a uniformed position, which requires that team member's are in compliance with uniformed appearance standards while on duty. Assure the securing of company funds, provide accurate and courteous guest service. Redeem coins/tokens, cash checks, and supply information to guests.
Maintain and assure the proper routing of the department's paperwork. Balance the window imprest total, sell checks and chips and coins/tokens to the main baker. Responsible for the movement and protection of company funds.
This includes repeated lifting up to 35 lb. and pushing/pulling 500 lb. cart. Maintain communication with all departments, Team Members and guests to ensure positive experiences. Maintain a high level of personal integrity and moral conduct free of questionable association.
Be prepared to work in adverse conditions, over-time, nights, weekends and holidays. Obey the rules policies and procedures of Boomtown Casino and the department. Maintain uniform in order to present a neat, clean and professional appearance.
May perform duties in any functional area of the Cage operations department, including but not limited to Cage banks. Provide an outlet of sales and redemption of coin and chips for internal and external guests (ex., general cashier, main bank, fill bank and jackpot/fill window). Maintain a neat, safe and organized work area. Observe and follow all safety rules and regulations of Boomtown Casino.
Implement and maintain a working knowledge of the Boomtown Casino, System of Internal Controls and Star Service Standards as well as Federal Currency Transaction Reporting Laws as they pertain to casinos. All other duties as assigned.
What are we looking for?
Required Knowledge and Skills
- Ability to read, communicate, understand and write English Ability to work with interruptions Must have ten-key (calculator) skills Must have good communication and guest service skills Data entry/computer skills are required Must be mathematically inclined Money handling and organizational skills preferred.
Required Natural Behaviors
- Must be able to stand for a minimum eight (8) hour shift. Locations on casino floor are noisy and smoky.
Will also encounter intoxicated guests frequently. Provide representation of department in specific project and company meetings.
Required Education and Work Experience
- High School diploma, some college classes or degree preferred. Previous casino Cage or cash handling experience.
What would it be like to work at this property?
Boomtown Bossier City, located approximately three hours east of the Dallas/Fort Worth metropolitan area, opened in 1996. The property features a 30,000-square-foot casino with more than 1,000 slot machines and 28 table games including high limit slots and tables. Offering approximately 1,800 parking spaces, the resort also features a 187-guestroom hotel with pool, three signature restaurant options and approximately 1,500-square-feet of meeting and conference space.
Boomtown Casino & Hotel Bossier City
300 Riverside Drive
Bossier City, Louisiana 71111
What would it be like to be a Pinnacle Entertainment Team Member?
Mission & Vision