Cage & Club Cashier

Summary:

Make change, cash checks, and sort coins for guests. Operate computer systems to process and verify guest credit and check-cashing activity as well as exchanging chips, tokens, and promotional items for cash.

Essential Functions and Responsibilities:

• Issue and receive funds for chips, tokens, checks, coins and promotional items purchased or won in the casino
• Issue necessary operating funds to other departments
• Balance assigned funds and maintain an organized workstation
• Operate computer, coin sorter, money sorter, office equipment, telephone, and key control system
• Maintain and complete various gaming and company forms and reports
• Report any monetary or procedural discrepancy to the cage supervisor or manager in a timely manner
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations
• Initiate the greeting, welcome guests in a friendly manner, and thank them for their patronage
• Offer information regarding property promotions, products, services, and events taking place
• Smile, make eye contact, and use the guest's name while interacting
• Provide outstanding customer service in a timely manner to both guests and fellow employees
• Perform other duties as assigned

Requirements:

Qualifications

• Previous cash handling and customer service experience
• Prior experience working in a team or group environment
• 6 months of previous experience working in high volume, fast-paced cashiering environment preferred
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
• Able to efficiently write routine reports and correspondence
• Ability to accurately add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals
• Moderate computer skills
• Ability to accurately process data using a computer and 10-key
• At least 21 years of age
• High school diploma or equivalent
• Able to effectively communicate in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Work Cards

• Gaming

Physical Requirements

• Occasionally push/pull up to 15 lbs.
• Occasionally lift and/or carry up to 50 lbs. at floor, knee, waist, and chest levels
• Occasionally squat, kneel, and sit
• Frequently reach, bend, and twist
• Constant use of hearing and vision, walk, stand, distinguish between shades of color, and use tools or equipment requiring a high degree of dexterity

Work Environment Potential Conditions

• Indoor
• Smoky and noisy

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

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