Cage Assistant Shift Manager

Grand Casino Hinckley , MN 55037

Posted 2 weeks ago


Responsible for ensuring that all accounting activities in the Cage Department are performed accurately and efficiently, in accordance with all applicable laws, rules and regulations of the Gaming Commission, Federal and State Tax Commissions, and established company policies, procedures and controls.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsibilities listed below are representative of the knowledge, skills and/or ability needed to effectively execute this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.


  • Assists Shift Manager with the development and implementation of departmental policies and procedures, which enable the Cage to function more effectively.

  • Maintains adequate staffing levels in the Cage Department, by interviewing, selecting, training, scheduling, evaluating, assisting with career development, promoting, disciplining and terminating Associates, as needed.

  • Ensures the integrity of all financial data produced by Associates under his/her span of control.

  • Monitors all financial activities on property, which relate to the Cage, to ensure that all applicable laws, rules, regulations and controls of the company, the Federal and State Tax Commissions, and the Gaming Commission are enforced throughout the property.

  • Responsible for an average of 20-45 working Associates on their shift and assists them in understanding the complexities of certain responsibilities within the department.

  • Ensures a maximum level of Guest Service Standards with respect to the Cage Division of the Finance Department, is achieved and maintained.

  • Facilitates the flow of information throughout the property, by organizing and presiding over regularly scheduled meetings with all Associates under his/her span of control.

  • The span of responsibility consists of multiple locations, a coin bank and the main Cage. Responsibility is extended to balancing 18 to 34 separate locations on the floor with assets totaling $7 to $20 million dollars.

  • Responsible for servicing 12 to 20 internal venues issuing, counting, and replenishing banks for each of them.

  • Responsible for balancing and servicing five to six ATM machines on property.

  • Conducts operation of approved cashier (check cashing) software, database, Title 31 and ATM?s.

  • Manages and coordinates activities of workers engaged in processing credit card transactions, check cashing, debit transactions, and ATM transactions.

  • Evaluates and establishes criteria for check cashing limits.

  • Manages and implements activities that reduce or eliminate bad debit.

  • Allocates operating funds to cashiering stations.

  • Ensures ATM?s & Kiosks availability by keeping them loaded with cash, monitoring them at least 3 times a day, maintaining an adequate supply of supplies and responding immediately to service issues.

  • Responsible for assisting with collections by preparing letters and making calls on returned checks.

  • With the advent of TITO technology, transactions, balancing and paperwork has increased. Responsibility extends to the integrity of ticket redemption.

  • Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports.

  • Any and all other duties as assigned.

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Grand Casino