CAFM Data Manager
Job Description Summary
CAFM DATA MANAGER
The CAFM Data Manager is responsible for integrity of data within the CAFM system, Serraview. This role is mainly concerned with accurate occupancy and space data, service line reporting - operational reporting, governance, and allocation reporting. The CAFM Data Manager acts as the business line expert for Serraview, and assists with the creation of processes, tools and service line work instructions. Cross team collaboration is key to the success of this role.
Creates exception reports and oversees the data validation and update process for the CAFM system
Assists with monthly and quarterly service line reporting
Leads data gathering and validation process to include: floor plan accuracy, space types, space ID numbers, and seating assignments with business
Proactively monitors the execution of the client space allocation model and delivery of reporting in accordance with client Space Allocation Process
Develop/coordinate/provide regular space data management system training for Serraview users
Leads process to gather, validate & load seat assignment/ Headcount Data
Establishes governance program and data quality assurance reporting for consistency of portfolio space and occupancy data
Creates ad-hoc reporting as requested leveraging reports within the Serraview suite to understand space metrics and portfolio usage statistics.
Subject matter expert on complete reporting functionally of Serraview.
Supports the CAFM system implementation and configuration to support client required reporting including establishing allocations and charge back methodology.
Conducts regular data audits cross-referencing HR and space data to assure alignment.
Assists with documentation of new CAD / CAFM and data governance processes
Maintains work instructions for service line processes
2-5 years of related experience
Proactively curious detail orientated personality
Advanced Microsoft Office Excel skills
CAD experience preferred, Revit experience a plus
Proficient in CAFM software (Serraview preferred, Manhattan, Center Stone, etc)
Proficient Microsoft Office (Word, Excel, Access, and PowerPoint) skills
Excellent organization and documentation experience required
Collaborative personality enabling the development of key partnerships with outside "data owners" to advance the capability and accuracy of the CAFM system
Anticipates, identifies, quantifies, and resolves problems in a timely and positive manner
Consistently meets deadlines and completes tasks as previously defined
Works with integrity, trust and commitment, setting an example for others
Solves practical problems and deals with a variety of concrete variables in situations where only limited standardization exists
Interprets a variety of instructions furnished in written, oral, diagram, or schedule form
Holds Bachelors or greater in data management, IT or Business
Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
Cushman & Wakefield Inc