Cafe Manager

Convene New York , NY 10007

Posted 1 week ago

Caf Manager

Who we are:

At Convene, we're building a company that embraces visible and invisible diversity, encourages healthy integration of personal goals and professional development, and fosters community. Our team's evolution, values and culture have been at the forefront of what we do since our founding. With the meetings and office market growing rapidly and showing no signs of stopping, we are constantly evolving and growing our offerings from hosting meetings and events to providing a full suite of offerings for flexible co-working spaces.

What you'll do:

The Caf Manager is responsible for all the daily operations of the Caf, ensuring consistency with our Convene culture, providing world-class customer service, and managing the staff. The Caf Manager will lead by example and foster an employee-centric environment while focusing the caf staff on maximizing sales and productivity in the caf. The Caf Manager selects, hires and develops caf staff and assists with any needs.

  • Manages and motivates the Caf team including hiring, firing, performance management and employee recognition

  • Trains new employees and provides ongoing training for all Caf staff

  • Develops and implements Caf policies and procedures

  • Coordinates Caf team schedule, covering different shifts if necessary

  • Serves as the lead customer service contact in Caf for customers and building manager including answering questions and other client communication

  • Acts as a liaison between Caf and all other departments, communicating relevant information to Caf staff as needed

  • Establishes, monitors and analyzes Caf budget

  • Manages vendor relationships and maintains inventory

  • Responsible for keeping Caf area clean, neat and orderly

  • Orders any supplies needed for the Caf

  • Conducts departmental meetings

What we look for:

  • Minimum of 1 year of experience in food and beverage service

  • Strong knowledge of coffee and teas

  • Proficient in creating espresso based drinks and latte art

  • Proven excellent communication and interpersonal skills

  • Proven good organizational skills

  • Must be highly motivated and ready to lead

  • Must have a good understanding of food and beverage operations

  • Computer literate with Microsoft Office- Word, Excel and Internet use

  • Working knowledge of Health & Safety compliance

  • Flexible and long hours sometimes required

  • Able to move, lift, carry, push, pull and place objects up to 25 pounds without assistance

About Convene:

Convene ( designs and services premium places to work, meet, and host inspiring events. Through strategic partnerships with prominent commercial landlords, Convene operates a network of hospitality-driven locations in Class A office buildings across major U.S. cities, with plans to expand globally. Convene has raised $260M in equity funding to date, and has been named one of America's 100 Most Promising Companies by Forbes and a Best Workplace by both Inc. and Fortune Magazine.

  • Founded in 2009

  • Locations in New York City, Boston, Philadelphia, Washington, D.C., Los Angeles, Chicago and plans to expand globally

  • Launched Convene Workplace in 2017

  • Ranked #11 Workplace in New York in 2017 by Fortune Magazine

  • Ranked #30 in 2017 LinkedIn Annual List of Industry Disruptors

  • 2018 Great Places to Work US

  • 2018 Fortune Magazine Best Workplaces NY

In everything we do, we strive to put the people we do it for first. This starts internally: we believe our values drive behaviors to create culture. Together we're building a culture that embraces diversity and learning, humility and gratitude. At the same time, we try not to take ourselves too seriously and strive for a healthy integration between work and personal pursuits.

Benefits you can expect as a Convene employee:

  • Generous, flexible PTO and family leave

  • Generous professional development policy that includes funds earmarked for each employee's discretionary professional growth

Have a conference you want to attend? A class you want to take? If it's helping take your career to the next level, we support it. Each employee is required to have 65 hours of learning per year

  • Excellent health coverage for team members and their families

  • Supportive work environment and a leader who is focused on your professional growth

  • Company events that highlight our team's passions and hobbies

  • Healthy snacks

Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.

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