Byram Account Manager

Owens & Minor, Inc. Los Angeles , CA 90009

Posted 2 months ago

Job Description:


Generates new and reorders revenue for the company covering our seven therapies; providing high quality service to our providers and customers for the efficient and profitable operation of the organization.

1.Performance to Quota

  • Expectation that performance is 100% to quota.

  • If an account manager is not trending at 100% to quota, sustained growth moving toward quota is required to remain in good standing.

  • Entries for all 'Face to Face' sales calls required to be completed daily

  • All existing and new opportunity accounts required to be present in sales force. This data should include:

i. Person called on that day

ii. Office location & full contact information

iii. Items discussed

iv. Action / follow up required

v. Products / services presented

vi. Competitive information

vii. Next sales call date
3.Sales Calls Per Day

  • AM's are required to be field based and actively calling on accounts Monday through Friday 8:30 AM to 5:00 PM.

  • AM's are expected to have 8-10 face-to-face calls a day.

  • AM's are expected to pre-schedule as many calls as possible for the day.
    4.Focus By Therapy

  • AM's are expected to be focused on their top eight Quarterly Business (QB) Accounts.

  • AM's are expected to be focused on Wound, Urology and Diabetes as Tier 1 target therapies, and Inco, Ostomy, Enteral and HHA as Tier 2 target therapies.

  • All emails and voicemails should be returned and answered same day.

  • Customer calls are expected to be returned within 4 hours.

  • RSM/AVP/EVP calls are expected to be returned within 4 hours.
    6.Field Selling Skills

  • AM's must possess the ability to conduct meaningful and skilled sales calls with each customer while on field rides,

  • Building relationships, uncover needs, creating solutions, ask for business as well as conduct pre and post call review.
    7.Administrative Responsibilities

  • Expense reports are required to be completed weekly, including expense explanations and all receipts.

  • All administrative reports or requests are due by the outlined and required date.

  • While field traveling, automobiles should be clean and supplies in trunks organized and orderly.
    8.New Business Opportunities

  • AM's are required to constantly have a pipeline of new accounts they are striving to open.
    9.Call Routings

  • Each AM is required to maintain a monthly calendar in Outlook/ showing their monthly routing.

  • This should be updated and complete by the first of each month and modified to ensure calendar is current weekly.

  • Weekly calendar updates need to be completed no later than end of day Friday for the next week, put key accounts, physicians your calling on.

  1. Operational, Reimbursement and Managed Care Knowledge

  • AM's are required to stay current and trained on Reimbursement, Operations and Managed Care knowledge

  • This includes the ability to clearly define managed care pertinent to all customers' payer mix.

  • AM's must be active in working with their Operations, Reimbursement and Managed Care counterparts to develop and execute pull through initiatives for all contracts.

  1. Product / Industry Knowledge

  • AM's are required to be highly versed on our service, the products we carry, and all programs we offer.

  • AM's must be able to discuss at the HCP level.

  • Additional training will be provided based upon need.



  • Bachelor's Degree preferred

  • Three or more years of sales experience required


  • Requires excellent presentation and organizational skills

  • Must be ethical, enthusiastic, and charismatic and have a strong work ethic

  • Competitive with a passion to excel

  • Ability to comprehend the big picture and the company's mission and strategic priorities

  • Computer skills as required for communication and reports, such as e-mail, Internet, Microsoft Word, Excel, and PowerPoint

  • Must be able to work cooperatively as a team member

  • Requires excellent interpersonal skills and an ability to promote a positive company image

  • Must be able to effectively communicate with internal and external personnel in a verbal and/or written format

  • Ability to identify customer needs as an important part of the selling process

  • Ability to develop a progressive, long-term, referral generating relationship with the customer


  • More than 30% Travel

Note: Owens & Minor is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Specification Sales Account Manager Shaw Contract

Shaw Industries, Inc.

Posted 2 days ago

VIEW JOBS 10/14/2019 12:00:00 AM 2020-01-12T00:00 Job Title Specification Sales Account Manager Shaw Contract Position Overview Shaw Contract is a global design leader in commercial flooring for some of the world's most creative and innovative environments. Our vast, sustainable product offerings can be found in diverse markets such as workplace, healthcare, hospitality, education and multi-family dwellings; supporting the spaces in which we work, learn, live, play and heal. Architecture and Design End User Specialist with specific responsibilities to include daily sales calls on existing customers in Inland Empire area, including San Bernadino and Riverside counties. Must present products to architects, designers, end users and other users. New end use business development skills are preferred. Additionally, he or she must continually prospect for viable new accounts while developing a key awareness of what is happening in San Bernadino and Riverside counties. Responsibilities: * Characteristics to include honesty, integrity, hard work, enthusiasm and motivation. * Work with architects, designers, flooring contractors, end users, contractors, etc. to select appropriate products for their projects that fit within their design criteria, budget and time frame. * Travel daily throughout assigned area to call on existing customers and prospect new customers to solicit business. * Manage project from inception to completion including identifying opportunity, product selection, specification, order placement, order tracking, delivery coordination, installation oversight, punch walk/ claim coordination( if necessary), and communication of maintenance program. * Must be motivated and comfortable working and supporting a closely knit team environment. * Must be able and competent to work with and manage customer base thru CRM (Customer Relationship Management) tool such as * Follow up on a variety of leads from sources such as Dodge and networking groups. * Build relationships with existing and new customers by entertaining such as lunches, dinners or special events. Account Manager must implement the selling process in San Bernadino and Riverside county areas; they must have the ability to make good judgment decisions. A full understanding of the product line is essential. Furthermore, an understanding of the application that each product serves is critical. The ability to interface/communicate with a diverse group of customers in a friendly and respectable manner is a must. The ideal candidate will possess a flexible personality and be able to communicate clearly to other persons, both orally and in written form. Account Manager must give presentations to architects, designers, and end-users to educate them on the flooring industry and how Shaw Contract brand can benefit them on their projects. Required Competencies: * Build Trusting Relationships * Influence Others * Execute Action Plan * Build Customer Satisfaction * Initiate Action * Adapt and Change Requirements: * Bachelor's degree or High School Diploma/GED and 1 year previous industry sales experience required. Preferred: * Education in Design or previous work experience in Design industry to Design firm. * Candidate already living within or familiar with San Bernadino and Riverside counties. * Proven Local design community and organizational involvement. * Commercial flooring experience preferred, commercial furniture and commercial lighting experience also preferred. * Experience selling through corporate or institutional segments such as end-use, city, state, local governments, healthcare, and education also preferred. Work Shift Shaw is an Equal Opportunity Employer and is committed to providing a workplace free of discrimination, harassment, and retaliation. It is our policy to recruit, hire, train, and promote individuals in all job classifications without regard to race, color, religion, age, sex, sexual orientation, national origin, disability, veteran status, gender identity, or any other legally protected status. Shaw Industries, Inc. Los Angeles CA

Byram Account Manager

Owens & Minor, Inc.