The purpose of this position is to drive the procurement buying channel related processes from end-to-end enterprise-wide. BMS defines a buying channel as a combination of people, process, and technology that guides requestors to the preferred methods of purchasing goods and services from our suppliers. Buying channel examples include, but are not limited to, SAP (MRP), Ariba (requisitions/catalogs), purchasing cards, and category specific applications.
The Buying Channel Strategy & Governance Lead is responsible for working with category leaders to define the buying channels, review them on a periodic basis, and ensure those channel strategies are properly enabled and effectively driving volume to BMS preferred suppliers. This role will also enforce and monitor adoption and purchasing compliance against the buying channels. The Buying Channel Strategy & Governance Lead will also be responsible for working with the Global Process Owners for Strategy to Order & Invoice-to-Pay to drive continuous improvement on existing buying channel capabilities and to identify new channels and enable them as needed. Key areas to be addressed within this role include related technology solutions, policies, and performance measurement.
Major Responsibilities and Accountabilities:
General Buying Channel Strategy & Governance Lead responsibilities:
Develop the vision and strategy for the available buying channels within the end-to-end procurement process working with all critical stakeholders. This should consider all aspects of managing buying channels including strategy definition, channel enablement, adoption and compliance reporting, technology, and training and communications.
Define, communicate, and update global buying channel definitions and associated policies and processes to establish a consistent approach across all business units and regions
Ensure a common buying channel strategy and enablement process that is strictly governed by a set of clearly defined controls
Develop a culture of continuous improvement and proactively propose enhancement opportunities across the buying channel and P-card process; partner with Operations teams to support related efforts. Identify new opportunities to move purchases towards more efficient buying channels when appropriate.
Define and monitor metrics and KPIs enabled with the appropriate analytics to identify and address/improve performance gaps and improvement opportunities
Collaborate with regional stakeholders to ensure regional vs. global alignment on buying channel strategy and coverage
Manage the Corporate Card Policy, Process & associated technology including: all activities related to program design, policy development & compliance management, card issuance, administration, management and reporting for eligible BMS employees and contractors, policy design, card applications, issuance, cancelations, credit limit increases and credit balance refunds
Manage the Purchasing Card Policy & Process and associated technology including: all activities related to program design, policy development & compliance management, card issuance, administration, management and reporting for eligible BMS employees and contractors, policy design, card applications, issuance, cancelations, credit limit increases and credit balance refunds
Process Governance and Enablement:
Adoption and Compliance Reporting Management
Develop governance framework and methodology to define adoption and compliance metrics.
Develop and communicate definitions per buying channel.
Develop and communicate performance reports to monitor adoption and compliance to key stakeholders.
Develop corrective action plans where appropriate.
Buying Channel Enablement and Support
Manage relationship with key stakeholders to enable development and execution of buying channel, preferred supplier and P-Card processes that effectively address business needs
Define and support tools to align buying channel enablement process across stakeholders and develop training requirements for buying channel solutions
Support the identification of technology options that support the buying channel related processes including new channels that require updates to existing or even new technology
Coordinate change management efforts to market and manage education and enforce user acceptance
Buying Channel Performance and Support:
Evaluate buying channel process performance to identify performance gaps and identify improvement opportunities
Drive and coordinate channel improvements across all enablement and adoption activities
Support integrated change management efforts (e.g., communications, training) across the buying channel related processes
Reports to: Director, Global Process Owner - Strategy to Order
Bachelor's Degree (preferably in business-related area)
Minimum of 7 years business experience
Minimum of 5 years in Procurement, Accounts Payable, or relevant experience
Strong experience across in-scope process areas
Business process management (BPM) experience
Expertise in Strategy to Pay technologies and automation (e.g. SAP, Ariba, Maximo)
Experience in reporting metrics and KPI development
Experience with both direct and indirect materials
Life Sciences industry experience
Proven track record of leading teams
Proven transformation experience
Strong oral and written communication skills
Graduate degree in business related subject matter (i.e., Finance, Supply Chain)
Strong familiarity with month-end reporting processes and standards
Understanding of finance and tax requirements and integration points with Strategy to Pay processes
5+ years Supervisor/Manager experience
Bristol Myers Squibb