Buyer / Demand Planner

Buyer / Planner Job Description: RESPONSIBLE FOR:

Build rapport with international suppliers (CPD) Review part number substitutions for accuracy, Receives system-generated POs, conducts reviews, and submits to suppliers. Places daily emergency orders on a needed basis. Obtain necessary approval before purchase as outlined by the Company.

Responds to internal customer requests as it relates to price and delivery. Track and report supplier performance to department management. Resolve complex OS&D issues.

File claim for missing or damaged parts Resolve complex invoice discrepancies. Willingness to travel to supplier location. Review historical sales trends, research demand drivers, prepare forecast data, manage statistical forecast models, and evaluate forecast results.

Coordinate cross-functional research and activities to reconcile and refine the forecast model, thereby improving forecast accuracy and reducing obsolescence. Attend regular meetings with global mining account clients and selected high-volume customers and dealers. React immediately to stock-outs, missed supplier lead times, or transit delays with timely communication to the customer service team.

Place purchase orders as needed to support the dealers. Prepare and submit initial orders for new products. Demand planner will create and maintain forecast models, incorporating business intelligence (IDMS/SPM) and related forecast information gathered from dealers, mining technical support, field sales, and the dealer Supplier management.

Maintain approved supplier list and contacts. Eliminate credit hold. Review and manage proposed supplier price increases.

Key Skills / Characteristics Sense of Urgency at a high degree Positive attitude and disposition Customer First focused approach and willingness for direct internal/external communication Strong focus on and attention to detail Strong communicator in a multi-cultural environment setting. Team player who displays willingness to assist in any circumstance. Microsoft Office suite with Excel skills.

Ability to perform in a fast-paced and rapidly changing multicultural environment. Key KPIs Supplier performance Supplier OS&D resolution within 48 hours No credit holds. Forecast accuracy Availability rate (%) Days on hand REQUIRED KNOWLEDGE & EXPERIENCE BA/BS degree or equivalent experience 5 years of practical buying / Planning experience in a fast-paced environment. APICS or other forecasting Certification preferred RT