Butte Area Manager

Division Overview:

Motor Vehicle Division's (MVD) mission is to identify and promote efficient, cost-effective programs that benefit the interests, safety, and well-being of Montana citizens. This occurs through licensing, registering, and regulating the motoring activities of the public. MVD continually strives to provide responsive and reliable services for a growing population and with an eye toward the future. Come "Drive Customer Service" with MVD.

Job Overview:

The Office Manager is responsible for managing the daily operations and activities of the Butte MVD location. The incumbent directs and coordinates administrative duties related to office operations; supports office production needs such as issuing credentials or administering testing; monitors compliance with operational policies and procedures and recommends new or changes to existing policies and procedures; coordinates and oversees daily reconciliation of accounts for driver licensing fees; interprets and applies provisions and requirements of the Americans with Disabilities Act (ADA); determines and fulfills equipment procurement needs for the office; coordinates and oversees office property management and maintenance; and addresses operational concerns with Regional Manager.

Minimum Qualifications:

• High School Diploma or equivalent (GED)

• Three years of face-to-face customer service experience

• One year of supervisory experience

Preferred Qualifications:

• Microsoft Office, videoconferencing, and driver licensing technology systems proficiency.

• Experience working with driver license credentialing and issuance processes.

• Experience with Motor Vehicle Division software applications and programs (i.e. the Mainframe, MERLIN, image capture workstation, testing system, appointment scheduling systems, imaging, and courts.

Other combinations of education and experience may be considered on a case-by-case basis.

Applicant must be eligible to apply for a valid Class A intrastate commercial driver license within 6 months of hire.

Special Instructions:

The selection procedures to be used in evaluating the applicant's qualification may include, but are not limited to, an evaluation of the résumé, a structured interview, performance test, academic transcripts, reference/background checks and fingerprint checks.

Additional materials, references or information submitted by the applicant, but not requested, will not be considered.

Successful applicant(s) will be subject to:

• Criminal History Fingerprint Check

• Driving History

REAL ID Compliant Credential Required and/or Passport:

State employees are required to present legally binding photo identification at the time of hire. Generally, this is a valid driver license, U.S. Passport or Employment Authorization ID (Form I-766).

All DOJ positions require a valid REAL ID or U.S. Passport within 60 days of hire, effective May 3, 2025.

For further information go to https://mtrealid.gov or https://www.dhs.gov/real-id-frequently-asked-questions.

HOW TO APPLY:

To be considered for this position, you must attach a résumé at the time of application.

Tip: When attaching your resume, you must mark the attachment as a "Relevant File".

Your Résumé: Please include all work experience as well as job duties that demonstrate your qualifications for this position. Include dates of employment (month & year- start & end) and the reason you left each job.

A complete online state application is not required. To initiate an application, attach the résumé to be considered for this position. Failure to attach résumé will result in an incomplete application that will not be considered further.

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. Please submit preference documentation to Terri Christianson at Terese.Christianson@mt.gov via File Transfer Service.

To request an accommodation with the application process, please contact the HR office.

Your service is rewarded with competitive compensation and generous State of Montana Benefits.

• Medical, dental and vision coverage

• Retirement plans

• Generous paid vacation, sick and holidays

• Pre-tax Flexibility Spending Accounts

• Employee Assistance Program

State of Montana employment may qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program.

This Organization Participates in E-Verify.

Minorities are under-represented in this position and are encouraged to apply.