Busser - THE Colony

Andretti Indoor Karting & Games The Colony , TX 75056

Posted 3 months ago

A part-time Bussers is responsible for anticipating guest needs, and exceeding guest service expectations within our Andretti Grill, all while providing a fun and exciting atmosphere. All positions are responsible for assisting guests in various areas, in many capacities, and following Andretti Indoor Karting and Games high standards of quality Guest satisfaction.

  • Anticipate and respond to Guests in a friendly and positive manner with a sense of urgency.

  • Deliver food and beverage in a professional manner according to Andretti standards.Assist with stocking plates, napkins, silverware, glasses etc and performing side-work.

  • Maintain an organized work area and pro-actively cleans and resets tables.

  • Properly disposes of broken glassware.

  • Follow proper safety and sanitation guidelines in accordance to local health regulations.

  • Follow all state and company guidelines regarding beverage service.

  • Observe, instruct and monitor Guests for safety and guideline adherence.

  • Assist with Guest recovery and notifies manager to ensure positive Guest experiences.

  • Communicate clearly and professionally while interacting enthusiastically with Guests and fellow co-workers.

  • Work as a team player in meeting guests needs, and actively contributes to the efforts of other departments.

  • Attend all required department and company meetings and training sessions.

  • Maintain a clean work area in compliance with Andretti Indoor Karting & Games policies and procedures.

  • Knowledgeable of facility emergency procedures.

  • Perform Opening, Running and Closing department duties as assigned.

  • Follow proper uniform guidelines according to Andretti Indoor Karting and Games.

  • Display excellent verbal and nonverbal communication skills.

  • Show an eagerness to learn new skills.

Prior guest service experience is preferred. The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Performs functions which require organization, bending, reaching, turning, lifting, climbing and stocking up to 50lbs.

  • Walk or stand for long periods of time.

  • Ability to carry large trays of food and beverages.

  • Work days, nights, holidays and weekends.

  • The environment includes bright, dim or flashing lights and loud sounds.

  • Ability to use a point of sale system and other electronic equipment as needed.

  • Maintain safety standards at all times.

  • Good memory, listening skills.

  • Pleasant, upbeat and sociable personality.

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Busser - THE Colony

Andretti Indoor Karting & Games