Caesars Entertainment Corporation Chester , PA 19013
Come join awinning team! Harrah'sPhiladelphia Casino and Racetrack has been ranked in the "Top10 Work Places" by Philly.com five years in a row and was the Number 1 "TopWork Place" in the Philadelphia area for 2016!
Our award winning team is on amission to inspiregrownups to play and we want you to come join the fun. Withover 100,000 square feet of non-stop gaming action, the casino features over2,450 slots machines, live racing overlooking the Delaware River, 8restaurants, and live entertainment!
Essential Duties and
Consistentlydemonstrates superior customer service skills to external and internal guestsby displaying Spotlight on Success behaviors. Maintains upbeat, positiveattitude, friendly and helpful demeanor, positive energy and enthusiasm fromone interaction to the next.
Utilizessmiles and frequent eye contact and friendly tone of voice to project warmthand friendliness. Creates an atmosphereof luck and celebrates customer wins. Isready to serve and well informed of daily facility hours of operation,promotional programs and any other relevant valuable guest information; buildsrelationships by greeting guests with a warm, friendly verbal greeting.
Anticipates needs of the guest and providesfast, flawless service. Executes all service programs to assure prioritizationof service to very best guests. Checksfor satisfaction and properly uses the Service Recovery process to resolveproblems when they exist.
Promotes TotalRewards programs and Total Rewards registration and membership. Provides a warmfarewell and thanks guests for visiting. Promotes Harrah's and always projects Harrah's in a positive light toguests.
Suppliesthe dining room and individual tables with clean china, silver, glassware,utensils, condiments and paper supplies as needed. Removes dirty dishes, soiled linen, glasswareand silver from table and counter tops, then carries items back to the dishwashingarea.
Refills water and soda glasses andcoffee cups upon request of the guests. May also assist waiter/waitress in carrying order to the tables. Replenishes butter, condiments, coffee, teaand refrigerated items used in the dining room.
Resets tables and performs other related duties as requested by thewaiter/waitress. Makes coffee whennecessary. Position is located in acigarettesmoke environment.
Must be neat in appearanceand possess pleasant personality. Physically strong and ability to balance a service tray onshoulder. Able to understand and speak
English. Able to change schedule with short notice.
Is able to work in smokefilled environment, and is able to sit and stand for prolonged periods oftime.
"This is not necessarily an exhaustive list of allresponsibilities, skills, duties, requirements, efforts or working conditionsassociated with the job. While this is intended to be an accuratereflection of the current job, management reserves the right to revise the jobor to require that other or different tasks be performed when circumstanceschange (e.g. emergencies, changes in personnel, workload, rush jobs ortechnical developments)."
Theperks are countless here at Harrah's Philadelphia Casino and Racetrack!
Benefit Options: Medical, Dental, Vision, Life Insurance, 401K
FREE 24/7 Employee Cafeteria
Free Parking for all employees
Septa Public transportation drops riders off directly on property
Employee Bonus Program
Internal Promotion Opportunities
Value in Diversity
Excelling in Communication to ALL Employees
Tuition Reimbursement program
Stick with Harrah's, and you can go places. Just climb aboard the mostprogressive career building system in the industry and hold on as CaesarsEntertainment helps you get where you want to be. With programs such as tuitionreimbursement, Exploring Supervisory Opportunities, and the company-wideinternal job posting system, you'll have every opportunity to turn your job atHarrah's into something more.
CaesarsEntertainment, Inc. is an Equal Employment Opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,national origin, gender, age, religion, disability, sexual orientation, veteranstatus, or marital status.