Busperson - Complimentary Breakfast - Embassy Suites Seattle-Tacoma Airport

Hilton Worldwide Seattle , WA 98113

Posted 7 months ago

Job Summary

Sets and clears tables. Stocks all service stations and assists food servers with table service. Clears dirty table settings and prepares table for resetting. Resets all service ware as prescribed. Maintains stock and cleanliness of stations. Serves guests beverages, breads and butter to begin their dining experience. Transports all dirty tableware to dishwashing area for proper cleaning.

What will I be doing?

As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.

  • Ensure tableware is in good and working condition and report any defects for repair

  • Stock, maintain and clean designated food station(s)

  • Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc.

  • Retrieve and transport dirty tableware to dishwashing area

  • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner

What are we looking for?

  • Minimum 6 months of customer service experience highly preferred

  • Previous food & beverage and/or hotel experience helpful but not required

  • Must obtain any government required licenses or certificates, such as a WA State Food Handler's Card. CPR certification and/or 1st Aid Training preferred.

  • All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

  • Must be available to work shifts starting as early as 4am, any day of the week including weekends and holidays.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

  • Knowledge of the appropriate table settings and serviceware.

  • Ability to understand and communicate English to comprehend and respond to basic guest requests. Ability to understand written English to read any caution or safety notices.

  • Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. through a crowded room.

  • Ability to move or push goods on a hand cart/truck weighing a maximum of 200 lbs.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality
  • We're passionate about delivering exceptional guest experiences.
  • Integrity
  • We do the right thing, all the time.
  • Leadership
  • We're leaders in our industry and in our communities.
  • Teamwork
  • We're team players in everything we do.
  • Ownership
  • We're the owners of our actions and decisions.
  • Now
  • We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans


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