Business/Systems Analyst

Teamsupport LLC Dallas , TX 75201

Posted 10 months ago

About Engineering in TeamSupport

• Engineering at TeamSupport is a key driver of growth. The department charter is to redefine
• what is possible, and invent new technologies. We make a concerted effort to power everything
• that we produce by beautiful UI and immersive UX. Engineering is investing in three areas:
• Moonshots, Product R&D, and Tactical initiatives. We foster an environment that deeply cares
• and invests in engineers, promotes team-learning, and individual growth. If your career
• demonstrates growth from developer to business or systems analyst, and if you are excited
• about designing SaaS apps that are being used across the globe, then read on.


• You will work across departments to solicit and write requirements, you will lead with Design
• Thinking, and after sketching your own mockups and consider alternatives work with our UI/UX
• designer on detailed specifications. You are a professional who is guided by data and use it in
• systems analysis. You will articulate functional and nonfunctional requirements. You will be
• responsible for capacity planning. We seek responsible, self-guided, and internally motivated
• leaders who passionately care about building great products, and you will guide and partner
• with our engineers on building POCs and shipping these products. Products that are flexible,
• configurable, and adapt to our user workflows. Products that are so easy to use that they weave
• themselves into the day to day work of our users. If you want your voice to be heard and make a
• difference, then this is the place for you.


The kind of talent we are looking for


Shows Ownership This function is responsible for all aspects of requirements elicitation and
• writing, current state analysis, gap analysis, and future state. You need to be highly organized.
• We expect you to care beyond the immediately visible, be responsible, and keep track of current
• and future ideas.


Is Inventive Engineering wants people who show initiative and seek out
• responsibilities. We are planning to disrupt the B2B Customer Support industry, and Software
• Engineering is the vehicle to get there. If you are inventive and creative, we are looking for you.
• Fresh perspectives and thinking outside the realm of known possibilities will differentiate you.


Is Passionate You must be passionate about what the product looks like, how it
functions, and performs. We are looking for A-players with a desire to have an impact from
ideation to shipping a product.

Is Versatile Engineering is involved in research, and tactical projects. We want
teammates who are willing to take on the unexpected and be thrilled with the diversity of work
we offer.

Requirements

Education

  • You will need a Bachelors degree in Computer Science (CS), Computer Engineering(CE), or Information Technology -- from an accredited university.
  • MS or other advanced degree or certification in Design Thinking, UI/UX design, business
    analysis, systems analysis, or related fields is an advantageous.
    Required skills and responsibilities
  • Elicit and write high-level and detailed requirements and specification documents,
    including UI/UX mockups.
  • Study systems capacity and analyze it, perform modeling.
  • Use of documentation and collaboration tools such as wikis, project planning, etc. Be a
    stickler for details, they matter in engineering. You must be very organized.
  • Maintain a bank of ideas for current and future product enhancements. Be the voice of
    the project, the customer, and product.
  • Superior communication, coordination, and ownership of assignments. Teamwork.
  • Exceptional critical thinking skills. Perform analysis, write release notes, provide product
    enhancement materials to Marketing.
  • Be on top of your game. Be honest and a humble team player.
  • Pay attention to details. Include Hercules in a creative way in your resume.
  • Participate in software architecture sessions and arrive at a design that meets our
    product business goals. Document design decisions and alternatives.
  • Have an appreciation for technical and other project related documentation. You will be
    chiefly accountable for this important component of our projects.
  • Research new ideas, present alternatives and experimental results.
  • Measure and publish KPIs. Initiate continuous improvement steps.
  • Own your tasks, be able to take notes and follow through.


Advantageous skills


The following past experience is going to be beneficial

  • Propose milestones for measuring success, phases, and budget. Prepare detailedproject plans and track quality, scope, and schedule.
  • Reporting and dashboarding tools, ETL.

Certifications


Design Thinking certification is an advantage.


Portfolio


• Send me your portfolio if you are serious about landing a job with Engineering at TeamSupport.
• I deeply care about people and would like you to be successful, so take the time to read this job
• description; It is descriptive for your benefit. I review all candidate portfolios and will make every
• effort to personally interview you.


• Want to stand out? Tell me about something that you have built (a dog house or a website are
• equally good), research papers youve written, and source listing that you think is a piece of art
(no trade secret whatsoever or I will completely ignore your application in whole). Apply and
• show me what youre made of.

Rahav Dor
TeamSupport, CTO

Benefits

  • Work on a highly sought after product.
  • Join a great, highly productive and fast paced team that will listen to you.
  • Be a name, not a number.
  • Flexible time off policy including vacation and holidays
  • Employer paid medical/dental coverage.
  • Vision,
    VTL, STD, LTD, 401K
  • Salary:
    DOE (Depends on Experience). We're not set in stone one way or the other. We're open to the "golden" candidate on the high end, as well as the "not 100% perfect" or junior candidate on the low end. As long as they possess the skills/qualities we're looking for.
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Business Financial Systems Analyst

CB Richard Ellis

Posted 2 weeks ago

VIEW JOBS 2/12/2020 12:00:00 AM 2020-05-12T00:00 Job Summary Hybrid role of Business Analyst, Systems Analyst and Project Management. This role will require the Business Analyst to act as a central point of contact for Global Finance Business Units, Corporate Finance, and the Corporate Systems team in order manage regular system processes as well as long term strategic initiatives. Primary Responsibilities Facilitates bottom-up and top-down operating budget and forecast development. Coordinates budget through communication with budget preparers. Help maintain Cognos TM1 models, databases, and reports. Cognos TM1 is a software package utilized company-wide for planning. Building of models, databases, and reports does not require programming skills, but does require strong computer skills. Validate data in TM1 against PeopleSoft and HFM. Research reconciling differences and recommend solutions. Provides support to Finance Managers on ad hoc analysis. Coordinate preload data collection from various groups. Assists with streamlining planning processes globally. Develops and writes procedure manuals, and budget reference manuals. Deliver training on various aspects of TM1 and Corporate Finance process QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mathematical Skills - Ability to work with and apply mathematical concepts preferred. EDUCATION and EXPERIENCE Four-year college degree in Accounting, Finance, Business Administration, MIS or related field required. A minimum of four years professional accounting experience in Accounting, IT or customer service or demonstrated advanced knowledge of computer applications related to real estate accounting and/or financial management systems. CERTIFICATES and/or LICENSES None COMMUNICATION SKILLS Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to effectively respond to complex inquiries or requests, and successfully convey and explain system and accounting issues to non-system users. FINANCIAL KNOWLEDGE Requires intermediate knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis. REASONING ABILITY Ability to comprehend, analyze, and interpret documents. Ability to comprehend, analyze, and solve complex problems in standard and non-standard situations involving several options. Requires intermediate analytical and quantitative skills. OTHER SKILLS and ABILITIES Advanced knowledge of computer software and hardware (i.e. Microsoft Office Suite Products). Advanced knowledge of Microsoft Excel, including pivot tables, lookups, and formulas. Advanced organizational skills, attention to detail, and openness to new ideas and procedures. SCOPE OF RESPONSIBILITY Decisions made with understanding of procedures and company policies to achieve set results and deadlines. May develop, recommend, and implement improvements in department efficiencies, process, procedure, and/or policy. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor. CB Richard Ellis Dallas TX

Business/Systems Analyst

Teamsupport LLC