TCF Bank is looking for a Process Analyst located in our Plymouth, MN location. As a Process Analyst you will work on a cross functional team to optimize for process enhancements and implement solutions for customer outcomes.
In collaboration with stakeholders, end-users, functional and product teams you will review and examine workflow including people, process, technology, data and measurement. You will support development of plans, timelines, test plans, measurement strategies, end-user documentation, as well as collaborate with partners on training and communication to rapidly deliver quality solutions to customers.
Work collaboratively with product team responsible for planning, analyzing and delivering solutions to improve value to the customer.
Co-lead prioritized initiatives using Lean/Six Sigma methods to help identify, evaluate, and develop processes and procedures that are cost effective, meet business objectives and customer expectations. Work closely with stakeholders in translating conceptual ideas into value-added solutions to achieve.
Validate that new solutions (people, process and technology) meet business objectives using quantitative and qualitative data. Identify insightful metrics, trends and variances to propel continuous improvement opportunities.
Co-lead business readiness including change management, support plan, contingency plan and continuous improvement for the product or related processes.
Develop, maintain, and ensure adherence to corporate standards, policies and procedures.
Develop a broad understanding of the Retail Banking business, products, market and emerging business priorities and capabilities. Utilize data intelligence to support achievement of objectives.
Bachelor's degree or equivalent work experience
Required Work Experience:
4 years' work experience managing cross-functional process improvement.
Knowledge and use of Project Management and Change Management methodologies.
Knowledge and use of reporting & analytics using Excel or Tableau.
Strong analytical skills with the ability to collect, organize, and analyze information with high attention to detail and accuracy.
Experience preparing, summarizing and presenting information.
Critical thinking skills, ability to define problems, establish facts and draw conclusions.
Ability to work independently with limited directions from the manager.
Preferred Work Experience:
Strong familiarity with Lean Six Sigma, Change Management, and Project Management methodologies.
Strong familiarity with Agile, Scrum best practices.
Financial services and/or banking experience
Build your careerwith TCF
You have room to grow atTCF. We promote from within whenever possible.
You can expand your career inthe financial services industry through our network of operations: retail andcommercial banking, inventory and equipment financing, and corporate services. Established in 1923, TCF has maintained a strong foundation. TCFhas over 340 branches in Minnesota, Illinois, Michigan, Colorado, Wisconsin,Indiana, Arizona and South Dakota, providing retail and commercial bankingservices. TCF also conducts commercial leasing, indirect auto finance, andequipment finance business in all 50 states, and commercial inventory financebusiness in all 50 states and Canada.
Build a bettercommunity with TCF
We are helping make lifebetter in the communities we serve, and we encourage our team members to do soas well. We offer free financial education for teens and adults.
Our foundationcontributes more than $3 million annually, with preference for organizationswhere our team members volunteer. We match team members' contributions toqualified
Organizations and wematch volunteers with organizations that need the time and talents our teammembers can provide.
TCF encourages openemployee communications and promotes from within whenever possible. Weoffer competitive pay, a comprehensive benefits plan, and opportunities forcareer advancement. For more details on our benefits, click onthe Employee Benefits link on our career page.
We're proud to bean equal opportunity employer
All qualified applicantswill receive consideration for employment without regard to race, color,religion, gender, national origin, or other status protected by applicable law.TCF is proud to be an affirmative action/equal opportunity employer. Minority/Female/Disabled/Veteran/GenderIdentity/Sexual Orientation.